[Hiring] Education Technician/Instructor @InfiniSource Consulting Solutions

Role Description

The Associate of Applied Science Degree in Air Force Leadership and Management’s Studies, also known as the Air Force Civilian Associate Degree Program’s (CADP), focuses on providing foundational leadership, management, behavioral, and air power development for Air Force civilians. The Ira C. Eaker Center for Leadership Development administers the CADP program through the Civilian Leadership Development School (CLDS) based on its mission of providing civilian undergraduate and professional continuing education and workforce development integrated with the Total Force.

Essential Duties and Responsibilities:

• Create and execute education support project plans, following a project delivery approach for work.
• Provide academic advising to students within the CADP.
• Assist students to complete and/or update advising sheets based on established, approved list of courses and CLEP/DSST exams.
• Work with students to identify a list of CADP approved CLEP/DSST exams that will complete each general education and elective requirement.
• Provide information to students and help students update advising sheets.
• Document each individual student advising in advising/counseling notes using established CADP/AU systems.
• Track all student advising sheets.
• Update AU/CADP student record, Air Force Virtual Education Center (AFVEC), and all other associated CADP/AU systems.
• Identify any students missing an advising sheet by the end of SOAR and assist them in completing it.
• Use internal CADP spreadsheet and systems as well as AU and AU Registrar systems to track raw data and completion metrics.
• Develop draft transfer credit packages for students based on their advising sheets and transcripts.
• Provide completed draft to the government for review/approval.
• Coordinate flow of student transfer credit packages for acceptance of credit by AU Registrar.
• Support student success in credit by exam testing to complete Foundational Studies requirements.
• Discuss with students the general education and elective requirements for CADP.
• Interact with students via phone, email, or collaboration platform.
• Be knowledgeable about AF CivTA process and CLEP/DSST process, including registration and study resources.
• Maintain an AFAEMS account to update student advising sheets.
• Understand the exam registration process for each company and guide students through it.
• Update existing credit by exam registration how-to guides and/or create new ones.
• Develop/update basic guides or study sheets on AF CivTA and CLEP/DSST for students.
• Track and support ongoing student success in the Foundational Studies segment.
• Make routine contact with students to ensure they are on track to complete degree requirements.
• Update AFVEC and other AU/CADP records/systems showing completion of each degree requirement.
• Track student progress toward foundational studies completion.
• Contact and advise students who are not on track for completion of their degree.
• Provide inputs regarding current status of student completion of CADP degree requirements.
• Provide weekly data to metrics update for CADP team by Cohort #.
• Develop adhoc metrics report as necessary.
• Elevate unclear policy or challenging/unusual issues to government.
• Support graduation/degree completion identification.
• Advise students to help ensure they make satisfactory progress by CADP standards.
• Review transcripts and course credits for all students identified as ready/on track for graduation.
• Provide metrics/status report as required.
• Be knowledgeable on general CADP policies and procedures to field basic student questions.
• Be aware of various educational resources available to CADP students and refer them as necessary.
• Follow all applicable federal, AETC, AU, Eaker, CLDS, and CADP regulations and policy regarding protection of student rights and privacy.
• Understand the requirement of protection of sensitive and/or private student information.
• Instruct students in CADP courses designed to prepare them for understanding and completing CADP Foundational Studies segment.
• Teach seminars using conference lines and government-provided live webinar service.
• Review student work in discussion boards and provide feedback.
• Attend Academic Instructor Course and other identified CADP specific instructor training.

Qualifications

• Minimum of one (1) year of experience as an instructor in online university level education.
• Minimum of one (1) year experience with an LMS (Blackboard, Canvas or similar technology).
• Minimum of one (1) year experience using live teaching on Microsoft Teams or other collaboration platform.
• Proficient in Microsoft Office Suite.
• Minimum of one (1) year experience using live teaching on Adobe Connect, or other collaboration platform.
• Bachelor’s degree in Education, Counseling, or Social Work or a related field with 2 years of experience in an academic setting providing advising or counseling OR a Master’s Degree in Education, Counseling or Social Work or a related field.
• Must have Air Force civilian or Air Force military experience within the past 7 years before initially teaching in this program.
• Must have 2 years of Air Force Academic writing experience.

Requirements

• Must be able to speak, read, write, and understand English.
• Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence.
• Ability to effectively respond, communicate and present information to senior management, contracting officials, clients, and other employees.
• Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts, and draw valid conclusions.

Benefits

• Competitive salary.
• Generous benefits package including medical, dental, vision, life, short and long-term disability insurances.
• 401(k)-retirement plan.