[Hiring] Learning & Community Manager @The GroundTruth Project

Role Description

As Manager, Learning & Community, you'll own the training and peer community corps members rely on, as well as provide periodic training for newsroom editors and leaders. You'll set the plan and the standards, then deliver through expert trainers, facilitators, and partners. Your impact shows up less in what you personally teach and more in what you make possible for every corps member.

What You'll Do

• Own Training and Professional Development
  • Run training end-to-end, from onboarding and orientation to ongoing skills sessions and later-year development, with clear milestones and measures of success.
  • Set the annual training calendar and priorities, and re-prioritize as cohort needs and organizational goals shift.
  • Recruit, prepare, and coordinate expert trainers, facilitators, and partner organizations so sessions are engaging and useful.
  • Manage and curate our training library, including creating tip sheets and editing videos of training sessions.
  • Set and hold standards for quality and consistency, from session design to facilitation to follow-up.
  • Contribute to planning and executing training at our biennial in-person National Gathering.
  • Extract insights and learnings from training session recordings and package them into shareable, asynchronous learning content.
• Build Community Among Corps Members
  • Manage our online community for corps members and alumni, including cultivating engagement and responding to questions and requests.
  • Oversee onboarding, group creation, and user permissions for our online community, and keep up with new features.
  • Enable peer learning, including through virtual meetups for various beats and cohorts.
  • Write and send our newsletters to corps members and host newsrooms, including training and other opportunities of interest.
  • Manage our relationship with the app developer for our online community.
• Measure, Learn, and Improve
  • Track participation, feedback, and outcomes, and use them to decide what to keep, adjust, or stop.
  • Pilot new formats on a small scale, and make the call on when to scale and when to pause.
  • Use existing tools and platforms to make training and community delivery more efficient.
• Connect Across the Organization and the Field
  • Partner with colleagues who manage our one-on-one support and mentorship program so training, community, and coaching fit together and corps members get the right support at the right time.
  • Decide what to handle, what to escalate, and what to share proactively with adjacent teams.
  • Cultivate a network of trainers, partners, and journalist-serving associations and organizations in service of program results.
  • Work with the finance team to process trainer/speaker honorariums and journalism association membership reimbursements.
  • Represent Report for America at journalism conferences and industry events, and bring back what's working elsewhere.

Qualifications

• A passion for local news and a belief in the essential role local journalism plays in helping communities flourish.
• 6+ years of journalism experience.
• Experience owning a program end-to-end, with results to show.
• Tech-savvy and quick to pick up new tools.
• Strong writing and editing skills.
• Experience managing or cultivating an online community.
• Strong facilitation skills and an understanding of how adults learn.
• A habit of using feedback and data to decide what to keep, change, or stop.
• A commitment to creating spaces where people from different backgrounds feel they belong.
• Bachelor's degree or equivalent professional experience.
• Ability to travel approximately 5% for convenings and team gatherings.
• Fluency in Spanish is a plus.

Benefits

• Comprehensive health coverage (medical, dental, and vision).
• Employer-paid life and disability insurance.
• 403(b) retirement plan with organizational contributions.
• Generous paid time off, including personal flex days, sick leave, and vacation days, that grows with your tenure.
• Intentional in-person gatherings and small-group hangouts.

Company Description

Report Local, home to Report for America, is a nonprofit organization dedicated to strengthening local journalism and the communities it serves. Our flagship Report for America program has placed nearly 850 journalists in almost 500 newsrooms across the country, in communities where they are needed most.