Role Description
We are seeking a strategic and results-driven Learning Architect to drive software adoption through impactful learning programs. You will work with customer stakeholders, program leads, and solution experts to ensure the customers experience a seamless interaction with Siemens Services and succeed in their objectives of rapid value realization and increased process productivity. This role serves as a critical bridge between instructional design, delivery, and business outcomesβensuring that learning services, customer success, and services project teams deliver measurable value to both customers and the business.
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Conduct learning and adoption assessments to identify customer capability gaps, business objectives, and success criteria.
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Design and architect enterprise learning strategies that support software adoption, business transformation, and organizational readiness.
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Develop role-based learning journeys and enablement frameworks aligned to customer business processes and deployment plans.
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Partner with Program Managers, Solution Architects, Customer Success teams, and customer stakeholders to align learning initiatives with project objectives.
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Define adoption, proficiency, and learning success metrics and communicate outcomes to customer and internal stakeholders.
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Provide consulting and thought leadership on learning best practices, change management, and user adoption strategies.
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Support presales activities by developing learning solution recommendations, contributing to proposals, and presenting learning strategies to customers.
Qualifications
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7+ years of experience in learning services, instructional design, or customer success.
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Demonstrated success in managing learning programs for enterprise software adoption.
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Experience defining enterprise learning strategies that support software adoption, organizational transformation, and measurable business outcomes.
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Strong background in instructional design, including needs analysis, curriculum development, authoring tools (e.g., Articulate 360, Adobe Captivate, Camtasia) and applying adult learning principles across multiple modalities (e.g., self-paced, virtual instructor-led, certification).
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Experience supporting presales activities, including aligning learning strategies with customer requirements, contributing to RFPs, and presenting learning solutions to prospective clients.
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Strong analytical skills and experience with learning data and reporting tools.
Requirements
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Experience in software adoption or enterprise learning environments.
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Knowledge of modern learning technologies and methodologies.
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Experience defining learning strategies for large-scale software deployments.
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Understanding of organizational change management and adoption methodologies.
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Ability to translate complex business and technical requirements into scalable learning solutions.
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Excellent communication and stakeholder management skills at all levels.
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Ability to travel up to 50% per month.
Benefits
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Flexibility in choosing between working at home and the office.
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Variety of health and wellness benefits.
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Pay range for this position is $110,900 - $221,800 annually with a target incentive of 10% of the base salary.