[Hiring] Instructor, Enterprise Learning @Crash Champions

Role Description

The ELS Instructor delivers company-focused, enterprise-aligned training designed to support standardized processes, operational excellence, and long-term business performance. This role partners cross-functionally to design, deliver, and reinforce structured learning experiences that develop leaders, strengthen subject matter expertise, and ensure consistent execution across all markets.

• Deliver planned, enterprise-aligned training based on defined company focus areas, performance trends, and standardized initiatives using virtual, in-field, and classroom formats.
• Conduct and support Deep Dives (virtual and in-field) aligned to company focus areas, identifying individual and small-group skill gaps and delivering targeted, actionable coaching through structured intake, prioritization, and execution processes across all departments.
• Partner with cross-functional leadership teams, including Operations and other stakeholders, to align training priorities, delivery methods, and reinforcement plans with company-wide objectives.
• Support standardized onboarding and enablement efforts by leveraging established training modules, LMS-driven assignments, and completion tracking to ensure visibility and accountability.
• Track and analyze performance data to assess competency development and training effectiveness, leveraging enterprise reporting tools to identify trends, refine training focus, and make data-driven recommendations for optimal outcomes.
• Lead enterprise process implementation and system adoption by partnering in discovery, developing and standardizing training materials, and executing structured training, in-field reinforcement, and ongoing support to ensure consistent adoption across all departments and markets.
• Contribute to learning system enablement and material governance by supporting LMS logistics, maintaining a centralized inventory of training materials, and reinforcing governance standards.

Qualifications

• Proficiency in writing collision estimates using CCC and/or Mitchell Cloud (preferred).
• Ability to think strategically and execute within standardized, enterprise frameworks.
• Strong virtual facilitation and presentation skills, with the ability to effectively lead discussions and present to senior and executive-level leadership.
• Ability to lead and maintain a sound learning environment through effectively addressing behaviors, managing within time constraints and escalating when appropriate.
• Willingness and ability to travel up to 50% of the month based on organizational needs.
• Strong verbal and written communication skills with the ability to engage and influence diverse audiences.
• High level of technical aptitude with advanced proficiency in Microsoft Office, including Outlook and Teams, and experience using business intelligence tools such as PowerBI, Asana, Smartsheet, etc.
• Demonstrated learning agility with the ability to rapidly adapt to new technologies, tools, and processes.
• Proven ability to perform effectively in a fast-paced, dynamic environment while maintaining focus on enterprise objectives.
• Ability to lift up to 25lbs.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays