[Hiring] Instructional Designer @GlobalLogic

Role Description

We are seeking a mid-level Instructional Designer to join our growing L&D team focused on enabling success for enterprise software users. In this role, you'll design scalable, engaging, and AI-integrated learning experiences that accelerate product adoption and support change management across both technical and non-technical audiences.

You'll collaborate cross-functionally with Product, Engineering, and Enablement teams to create impactful learning paths that empower users to confidently adopt complex software solutions. While experience with PLM, ERP, and other manufacturing systems is a strong plus, your ability to simplify technical content and apply instructional frameworks will be key.

Role: Contract (3 months) - Can be extendable based on performance.

Job Responsibilities

• Learning Design & Development:
  • Create scalable, adaptive training using SAM or agile frameworks.
  • Apply Bloom's Taxonomy to write learning objectives, assessments, and curriculum. Working with Gagne's taxonomy is a plus but not required.
  • Design modular learning for varied personas and experience levels.
  • Build enablement programs for PLM, ERP, and manufacturing software.
  • Integrate AI tools (e.g., Claude, ChatGPT, Microsoft Copilot) for personalized, in-product learning.
  • Develop AI-powered microlearning, tutorials, and prompt libraries.
  • Build student-ready course architecture in our learning management system (LMS).
• Enterprise Enablement:
  • Translate complex technical concepts into engaging content for diverse roles (engineers, QA, execs, etc.).
  • Develop onboarding and upskilling programs that support enterprise-wide software adoption.
• Cross-Functional Collaboration:
  • Align training with product evolution through partnerships with Product, Engineering, and Enablement teams.
  • Conduct needs analyses and stakeholder interviews to inform strategy.
  • Lead change management and training for organizational transformation.
  • Use communication strategies to boost engagement and reduce adoption friction.

Qualifications

• 3-5 years of experience in instructional design, L&D, or enterprise enablement.
• Proven ability to develop digital learning for enterprise software audiences.
• Experience designing or integrating AI tools into the learning design experience (e.g., Claude Code agents, ChatGPT and Codex, prompt libraries).
• Strong understanding of instructional design methodologies (Agile, SAM) and adult learning principles.
• Proficiency with tools such as Articulate 360, Camtasia, Synthesia or similar.
• Familiarity with LMS platforms, xAPI, SCORM, and learning analytics. Experience in Thought Industries LMS is a plus.
• Excellent communication, stakeholder management, and documentation skills.
• Background in software implementation, change management, or enterprise digital transformation.
• Experience building certification programs, onboarding pathways, learning paths or product training for SaaS solutions.

Benefits

• Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
• Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
• Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
• Professional Development: Our dedicated Learning & Development team regularly organizes communication skills training (GL Vantage, Toast Master), stress management programs, professional certifications, and technical and soft skill trainings.
• Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance, NPS (National Pension Scheme), periodic health awareness programs, extended maternity leave, annual performance bonuses, and referral bonuses.
• Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food at subsidized rates, and corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks, and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!