[Hiring] Head of Training, Practice and Knowledge @Social Impact Careers

Role Description

Lead with purpose. Turn expertise into opportunity. Extend Blue Knot's impact.

Lead a team translating trauma-informed expertise and knowledge into learning, practice and organisational impact.

Grow Blue Knot's reach across NFP, government and corporate markets through learning, supervision, consultancy and scalable digital and blended offerings.

Work remotely while shaping a nationally significant portfolio with reach, quality and sustainable growth at its centre.

Your impact:

• Lead a dedicated team while shaping the next phase of Blue Knot's respected training, supervision, consultancy and knowledge to practice portfolio.
• Combine strong people and portfolio leadership with commercial and business development insight.
• Strengthen connected learning and practice pathways, grow organisational and client relationships.
• Lead the development of digital and blended offerings extending Blue Knot's reach and influence.
• Lead the shift towards a more scalable and sustainable portfolio, combining human expertise, quality practice, reusable knowledge and intellectual property, and contemporary digital delivery.
• Keep Blue Knot's purpose, values, quality and financial sustainability at the centre.

Qualifications

• Strong experience leading and developing a multidisciplinary team and external specialists through change.
• Experience leading training, professional education, consultancy, practice development or a comparable portfolio.
• Demonstrated commercial and business development experience, including building client relationships and developing services in response to market needs.
• Financial confidence, with experience managing budgets and making informed decisions about pricing, costs, contribution and investment that demonstrates financial sustainability.
• An understanding of adult learning, product development and contemporary digital, on-demand and blended delivery.
• Strong digital fluency and an ability to identify how technology, automation and emerging AI can responsibly support quality, reach and scale.
• Understanding of trauma-informed practice, or relevant experience in health, human services or community settings.
• Exceptional interpersonal and communication skills and the ability to collaborate and negotiate with a diverse range of stakeholders.
• Experience growing digital learning products, developing blended learning offerings and bringing specialist services to new audiences would be valuable.

Requirements

• Lead and develop the team, building trust, capability, accountability and collaboration.
• Develop and implement a service plan aligned with the new organisational strategy, informed by team, client, market and performance insights.
• Shape the product and service portfolio, strengthening practice quality, sector impact, client pathways and financial sustainability.
• Grow client relationships, strategic partnerships and business opportunities, across NFP, government and corporate sectors.
• Strengthen on demand, digital and blended offerings across training, supervision and consultancy, drawing on the team's specialist expertise and reusable knowledge.
• Oversee budgets, revenue, expenditure, contribution, delivery capacity and portfolio performance, using evidence to guide investment, growth and resource decisions.

Company Description

Blue Knot Foundation is Australia's National Centre of Excellence for Complex Trauma, supporting people affected by complex trauma and those who support them, personally and professionally through telehealth counselling services, workshops and resources.

Blue Knot also helps individuals and organisations to better respond to and support people with experiences of complex trauma through trauma-informed training, supervision, consultancy and practical resources.

For more information, visit: Blue Knot Foundation