[Hiring] Epic Training Analyst Intermediate @SSM Health

Role Description

Facilitates and delivers technical training; assessment, preparation, delivery and evaluation to meet the technical training needs of the organization. Maintains meaningful relationships with business operations, information technology, leadership, system users and vendors.

Job Responsibilities and Requirements

• Configures, supports and maintains Epic Training applications to meet the needs of the organization.
• Serves as coordinator and collaborates with business operations, information technology, leadership, system users, and vendors.
• Builds in and understands the Electronic Health Record (EHR) (Epic) to develop training curriculum, resources, and facilitate training delivery.
• Knowledgeable of system standard workflows; analyzes new workflows, application dependencies, and user competencies through collaboration with operational end-users, subject matter experts (SME), and application analysts.
• Designs and maintains Epic training environment build, scenarios, and role-based training materials.
• Analyzes training data, reviews training feedback, and assessment data to determine curriculum modifications that ensure training success.
• Devises modes of assessment to measure the effectiveness of the training.
• Contributes to the planning, design, development, build, and maintenance of the training environments.
• Assists in the coordination of training environment testing.
• Supports small teams or projects as needed with manageable risk, resource requirements, and complexity.
• Applies project management principles to support the creation of project tasks.
• Serves as an IT liaison for Epic functionality training and support.
• Solves complex problems based on the analysis of multiple sources of information.
• Contributes to planning, design, development, build and uses knowledge of best practices for technical training platforms and authoring tools (LMS, SharePoint, MS Teams, Articulate, Camtasia, Captivate, etc.).
• Performs other duties as assigned.

Qualifications

• Bachelor's degree, or equivalent years of experience and education.
• Three years' experience.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Requirements

• Epic certification or accreditation in one or more modules.

Benefits

• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: instant access to earned, unpaid base pay for eligible hourly team members (fees may apply).
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.