[Hiring] Decentralized Learning Manager @Panda Restaurant Group

Role Description

The Decentralized Learning Manager (DLM) is responsible for designing, implementing, and evaluating comprehensive and applicable training programs to meet the learning and development needs of Store Managers, General Managers, and other leadership positions. This position collaborates with other departments and Regional and Zone leaders to enhance the knowledge, skills, and performance of individuals and teams, which leads to career growth and enhanced business performance. The DLM conducts mindset, skillset, and toolset training for Operations Leaders within their assigned regions and works in partnership with the Decentralized Learning Specialist (DLS) to support building a strong talent pipeline.

Job Responsibilities

• Plans, organizes, facilitates, and tracks field training programs focusing on mindset, skillset, and toolset to elevate Operations Leadership performance.
• Attends Operations meetings (Area, Regional, Zone) to provide leadership training for Operations.
• Develops, designs, and facilitates engaging and relevant learning sessions utilizing various delivery methods including:
  • Instructor-led
  • Experiential
  • Self-study
  • e-Learning
  • In-store
  • Classroom
  • Virtual sessions in the field
• Employs a variety of teaching strategies that motivate learning, including examples, practice, and interactivity.
• Creates training and development strategic and operational plans aligned with company goals and objectives.
• Reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention.
• Designs and develops curriculum in a timely manner, ensuring value proposition and meeting performance improvement objectives.
• Works with other departments and zone leadership to assess training needs and develop plans to bridge skills and competency gaps.
• Leads and participates in Operations and Support Center projects as assigned.

Requirements

• Bachelor’s degree in business administration, hospitality, communication, adult learning, or related field.
• Minimum five years of experience in Learning & Development and/or Operations, with increasing management responsibility, preferably in a retail/hospitality environment.
• Formal training in facilitation skills from a reputable training organization.
• Must complete the Store Management Training program unless already completed by serving in a PRG Operations management role.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Benefits

• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance*
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*
• *Benefits available for eligible permanent full-time associates

Work Environment

Field-based position; travel, meeting, and store environment: 40% plus (includes local travel to stores, training site, and meeting location as well as overnight trips to support as required), varies by region.

Pay Range

M2: $112,500 - $158,000 / Annual. Within the range, individual pay is determined using various factors, including work location and experience.