[Hiring] Content Development Manager @Springboard Roles

Role Description

We're looking for a seasoned Content Development Manager to join our Learning Experience Design (LX) team. In this role, you'll own the end-to-end creation of high-quality instructional content across our programs - ranging from AI and tech courses to healthcare certification programs - helping adult learners successfully change or uplevel their careers.

Our ideal candidate is comfortable operating at both 30,000 feet and 3 feet: someone who can flex between being in the details while building towards the bigger picture. We are looking for someone with a “learning producer” mindset – you act independently, see how every part of the learning experience connects, and are used to fast-paced, deadline-driven execution.

You might be asked to:

• Conceptualize and build a new course end-to-end to drive ambitious learner outcomes.
• Build relationships and work with SME/instructors to shape their presentational content week-over-week.
• Dive into the details to do a careful proofreading pass of written content.

We’re looking for someone who brings an eye to detail, obsession with high-quality content and learning experiences, and creative range to everything they build.

Qualifications

• Minimum of 8 years of experience in learning design, content development, and/or course development, including at least 4 years designing learning experiences for adult learners.
• Demonstrated end-to-end ownership of course creation — from concept through final production.
• Experience designing learning experiences for a wide, general audience, and/or experience making technical concepts accessible and digestible.
• Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc.
• Exceptional writing, proofreading, and editing skills.
• Proven ability to work with SMEs and instructors to sharpen and refine their material – and translate it into course elements.
• An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs.
• Ability to independently manage your own project timelines.
• Demonstrated experience using AI tools to support content development.
• A portfolio or examples of work you've built and are proud of.
• Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content.
• People management experience is not required, but is a bonus.

Requirements

• Own the full lifecycle of course content development across multiple modalities.
• Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision.
• Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools.
• Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations.
• Leverage AI tools to accelerate and enhance content development workflows.
• Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines.
• Maintain and continuously improve content quality standards across the team.

Benefits

• This remote flexible role can be based in any of these states: CA, FL, TX, MA, AZ, NY & IL.