[Hiring] Consultation Design Consultant @MSF International

Role Description

The Consultation Design Consultant will lead the design and implementation of a consultation process to identify access-related learning needs, knowledge gaps, interests, and preferences across the MSF Movement. Using insights gathered through qualitative and quantitative research, the consultant will develop recommendations for the syllabus for the Access 101 Tembo course and the focus and scope of supporting learning materials and regional workshops that complement the course.

Main Activities

• Consultation design and implementation
  • Develop a consultation methodology and work-plan to identify learning needs, knowledge gaps, interests, and preferences related to access to health products across MSF.
  • Design and implement a mixed-methods consultation process, combining qualitative and quantitative approaches as appropriate.
  • Prepare consultation tools and materials, including interview guides, survey questionnaires, and data collection frameworks.
  • Conduct interviews, focus groups, and/or other consultation activities with a diverse range of stakeholders across regions, operational entities, and functions within MSF.
  • Ensure the consultation process reflects diversity, equity, and inclusion principles and captures perspectives from different regions, roles, and levels of the organisation.
• Analysis and recommendations
  • Analyse consultation findings and identify key learning needs, knowledge gaps, barriers, motivations, and audience preferences relevant to access-related learning.
  • Produce a report summarising findings and providing practical recommendations to inform the design of Access 101 learning products and activities.
  • Present findings and recommendations to the Access 101 project team and relevant stakeholders.
• Course syllabus development
  • Translate consultation findings into recommendations for a syllabus for the Access 101 Tembo course.
  • Recommend learning objectives, thematic areas, audience segmentation, and priority content modules.
  • Advise on suitable learning formats and approaches, including the balance between e-learning, downloadable resources, and regional workshops.

Qualifications

• A degree in Education, Social Sciences, Public Health, Organizational Development, or a related field.
• Minimum 3 years of experience in learning design, curriculum development, organizational learning, or stakeholder consultation.
• Demonstrated experience designing and implementing qualitative and quantitative consultation or research processes.
• Strong analytical and report-writing skills.
• Experience engaging diverse stakeholders across regions, functions, and cultural contexts.
• Excellent written and spoken English; knowledge of French, Spanish, Arabic, or Portuguese is an asset.
• Experience in humanitarian, global health, international development, or non-profit environments is an asset.

Deliverables

• Consultation methodology, work-plan, and stakeholder engagement approach.
• Survey and interview/focus group tools.
• Consultation findings report, including analysis of what meaningful engagement between MSF Access and MSF operations looks like, and recommendations.
• Presentation of findings to the project team.
• Recommendations for the Access 101 course syllabus and workshop approach.

Company Description

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion, and natural disasters. MSF assists people based only on need and irrespective of race, religion, gender, or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 27 associations, and 18 branch offices together. Registered in Switzerland, MSF International provides coordination, information, and support to the MSF Movement, as well as implements international projects and initiatives as requested.