[Hiring] Certified Sterile Processing Technician Learning Mentor @Springboard

Role Description

Springboard is launching an online training program designed to prepare aspiring Sterile Processing Technicians with no prior healthcare experience for entry-level roles and the CRCST certification exam through HSPA. Springboard is seeking experienced CRCST-certified Sterile Processing professionals to serve as student mentors throughout the course. Mentors support learners through 1:1 guidance, applied concept reinforcement, and exam-readiness coaching as students progress through a structured 14-week program.

Because this is a first-time program launch, mentors will play an important role as early instructional partners, helping identify where students struggle, how concepts translate into practice, and how exam-readiness support can be strengthened across the student experience. This role is distinct from the Live Instructor role and does not include lecture delivery responsibilities.

Key Responsibilities

• Student Mentorship and Support
  • Meet regularly with assigned students in scheduled 1:1 mentorship sessions
  • Reinforce key sterile processing concepts aligned to CRCST exam domains
  • Support students in translating coursework into real-world sterile processing workflows
  • Help students build confidence navigating unfamiliar healthcare terminology and environments
  • Provide encouragement, accountability, and structured progress guidance
• Certification Readiness Support
  • Help students prepare for the CRCST certification exam
  • Reinforce domain-level understanding including:
    • Share practical strategies for exam preparation and knowledge retention
    • Help students identify areas requiring additional review
• Applied Industry Context
  • Help students understand expectations of hospital-based sterile processing environments
  • Share examples from real sterile processing workflows
  • Support students in connecting technical learning to workplace responsibilities
  • Reinforce professionalism expectations within healthcare settings
• Asynchronous Student Support
  • Respond to student questions related to course concepts between mentorship sessions
  • Maintain visibility into student engagement and learning progress
  • Escalate risk signals to the Springboard support team when appropriate
• Program Collaboration
  • Partner with Live Instructors and Springboard’s learning team to surface student learning trends
  • Share feedback on where students struggle with CRCST-aligned material
  • Contribute insights that help strengthen the learning experience during program launch

Qualifications

• Active CRCST certification through HSPA
• Minimum 3–5 years experience working as a sterile processing technician
• Experience working in a hospital-based sterile processing department strongly preferred
• Prior experience supporting trainees, students, or new sterile processing staff (preceptor, trainer, mentor, or instructor)
• Ability to explain sterilization workflows and infection prevention concepts clearly to learners with no prior healthcare experience

Requirements

• Must have reliable internet access (no hotspots)
• Must be comfortable using online learning platforms and video meeting tools
• Ability to respond to Springboard communications within 24 hours
• Ability to respond to student questions within 24–48 business hours
• Strong student empathy and communication skills
• Positive outlook on the sterile processing profession and career pathway
• Must live and work in the United States

Benefits

• Remote (U.S.) | Contract, Part-Time (10 hrs/week)
• Pay rate: Up to $35 an hour, pending location and experience