[Hiring] Senior Operations Engineer @OfferUp
Feb 11, 2025 - OfferUp is hiring a remote Senior Operations Engineer. 💸 Salary: unspecified. 📍Location: Latin America (LATAM), Chile.
Role Description
We are looking for a Senior Operations Engineer to join our Network Operations Center (NOC) night team. In this role, you will be a strong contributor to maintaining the operational health of complex cloud infrastructure systems.
- Leverage advanced monitoring tools, including AWS Cloudwatch, Datadog, and Cloudflare, to ensure the reliability, availability, and performance of customer systems.
- Drive improvements in monitoring, incident response, and customer satisfaction.
- Prevent and/or mitigate customer impact by monitoring, identifying, triaging, and resolving issues.
- Work with other engineering teams on escalations to ensure services remain available, secure, and performing at world-class levels.
- Participate in continuous improvement initiatives by creating, updating, and evolving alerts, as well as runbooks and operational processes.
This role is only available outside the US and not available to any individual based within the US or any US territory.
Qualifications
- At least 5 years success with highly-scaled internet/mobile application environments, including 3 years working in a Security Operations Center (SOC) or Network Operations Center (NOC).
- Bachelors in Information Systems, or equivalent experience.
- AWS CCP Certification required.
- ITIL Foundation is a plus.
Requirements
- Rapidly acknowledge and engage on alerts maintaining excellent team SLAs.
- Knowledge in Incident and Problem Management, ITSM tools (like Jira, Zendesk, Confluence).
- UNIX/Linux and Cloud System administration experience.
- Ability to think critically and strategically in a fast-paced, customer-centric environment.
- Expert-level proficiency in industry leading tools for infrastructure and application monitoring (like AWS Cloudwatch, Datadog, Splunk, CloudFlare).
- Strong communication skills with the ability to convey complex technical issues to both technical and non-technical stakeholders (English is required).
- Customer obsessed with technical curiosity.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent high-speed connectivity from home.
Company Description
OfferUp is the largest mobile marketplace for local buyers and sellers in the U.S. We are changing the way people buy and sell in their communities by providing a uniquely simple and trusted experience on our iOS and Android apps.
- Founded in 2011.
- Top 10 Shopping app in the App Store and Google Play Store for three years.
- 15%+ of adults in several markets use OfferUp every month.
- Works directly with nearly 2000 US law enforcement agencies to build trust in local communities.
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Chile |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM), Chile
|
|
Job Type
unspecified
|
Posted
Feb 11, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Chile |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
