[Hiring] Senior DevOps Engineer @Karat

Role Description

As a Senior DevOps Engineer, you will help evolve the infrastructure, delivery systems, and operational practices that enable the Company's engineering teams to build and run reliable software. You will establish consistent, scalable approaches to cloud infrastructure, CI/CD, observability, alerting, operational readiness, and ongoing maintenance while partnering closely with software engineers to improve the developer experience while strengthening the reliability, security, performance, and cost efficiency of Karat’s hosted SaaS platform.

This position requires a schedule that overlaps with U.S. business hours.

• Own and evolve Karat’s AWS SaaS infrastructure, ensuring services are secure, scalable, reliable, observable, and cost-efficient.
• Design, improve, and operate CI/CD pipelines using CircleCI and related tooling, improving deployment safety, speed, repeatability, and developer experience.
• Build and maintain observability capabilities including metrics, logs, traces, dashboards, and actionable alerting using Datadog and related tools.
• Apply Site Reliability Engineering principles to define and improve service reliability, availability, performance, capacity planning, incident response, root-cause analysis, and operational learning.
• Influence engineering-wide technical decisions and delivery practices through strong partnership, practical standards, and clear communication.

Qualifications

• 5+ years of experience in DevOps, Site Reliability Engineering, infrastructure engineering, platform engineering, or a closely related discipline.
• Significant hands-on production experience with AWS. This is a required qualification.
• Demonstrated experience designing, operating, and improving CI/CD systems using CircleCI, GitHub Actions, Jenkins, GitLab CI, or another major CI/CD platform. Experience with CircleCI is strongly preferred.
• Strong experience with Docker and containerized application environments.
• Strong Linux, networking, security, and cloud-infrastructure fundamentals.

Requirements

• Practical experience applying SRE principles to production systems, including observability, alerting, incident response, root-cause analysis, capacity planning, and reliability improvement.
• Hands-on experience with a leading telemetry and observability platform, such as Datadog, New Relic, Dynatrace, Grafana Cloud, or Splunk. Datadog experience is strongly preferred.
• Experience designing useful monitoring and alerting systems that reduce noise, support effective incident response, and improve service ownership.
• Experience with cloud cost management and optimization, including the ability to make pragmatic tradeoffs among cost, reliability, performance, and engineering velocity.
• Experience partnering with application-engineering teams to establish shared infrastructure and operational practices.
• Clear written and verbal English communication skills, including the ability to explain complex infrastructure and reliability issues to varied technical and non-technical audiences.
• Comfort working with globally distributed teams and regularly collaborating with colleagues in the United States.

Benefits

• We know candidates may use AI tools to help tailor their resumes, and that's perfectly fine with us. We believe in giving credit where credit is due!
• This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location.
• We will not consider applications from other cities in India at this time.
• Applicants, please note: we will not consider submissions that are not 100% in English.

Company Description

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.