[Hiring] Platform Engineer @People10 Techno Soft

Role Description

We are seeking a hands-on Platform Engineer with strong technical execution and a focus on production support, platform stability, and operational excellence. This role requires someone who can own problems end-to-end — from implementation and operational support to troubleshooting and continuous improvement — while communicating clearly with stakeholders. A key focus of this role is building and managing GitHub-based development workflows and CI/CD pipelines using GitHub Actions.

Key Responsibilities

• Production Support & Operational Ownership
  • Provide hands-on support for production and non-production platforms
  • Troubleshoot incidents across application, infrastructure, and database layers
  • Own operational issues through to resolution, recovery, and follow-up
  • Perform root cause analysis and implement permanent fixes and preventive improvements
  • Continuously improve platform reliability, support processes, and operational readiness
• GitHub & CI/CD (Core Focus)
  • Design, build, and maintain GitHub repositories, branching strategies, and workflows
  • Develop and manage GitHub Actions pipelines for CI/CD
  • Implement automated build, test, security scanning, and deployment pipelines
  • Enforce best practices around:
    • Code reviews and pull requests
    • Branch protection and release management
    • Secrets management and secure pipeline design
  • Optimize pipelines for speed, reliability, and security
  • Integrate DevSecOps controls (SAST, DAST, dependency scanning)
• Stakeholder Communication
  • Communicate clearly with internal teams and stakeholders
  • Provide timely updates on incidents, issues, and remediation progress
  • Participate in incident calls, support discussions, and operational reviews
  • Document issues, resolutions, and recurring support patterns clearly
• Platform Engineering & Operations
  • Support and maintain production and non-production environments
  • Troubleshoot across application, infrastructure, and database layers
  • Lead root cause analysis and implement permanent fixes
• AWS Cloud Infrastructure
  • Support and maintain AWS environments (EC2, VPC, IAM, S3, RDS)
  • Manage infrastructure changes using Terraform or CloudFormation
  • Monitor security, availability, and cost efficiency
• MySQL Database Administration
  • Manage MySQL (replication, backups, recovery, tuning)
  • Troubleshoot and optimize database performance
• Linux Systems Management
  • Manage and secure Linux environments
  • Automate system tasks using scripting

Qualifications

• Docker / Kubernetes
• HashiCorp Vault or secrets management tools
• Experience in fin-tech or regulated environments
• Experience supporting complex cloud-based platforms in production environments

Requirements

• 5+ years in DevOps / Platform Engineering / SRE
• Strong hands-on GitHub experience including:
  • GitHub Actions (required)
  • Branching strategies and repository management
  • Pull request workflows and code governance
• Proven experience building CI/CD pipelines end-to-end
• Strong expertise in:
  • AWS cloud infrastructure
  • Linux administration
  • MySQL database management
• Experience implementing DevSecOps practices
• Strong English communication skills (written and verbal)
• Experience working with cross-functional teams in support or operational environments

Benefits

• Immersive work environment surrounded by helpful colleagues
• Feedback flows freely
• Opportunities for skill development through diversified learning initiatives like code combat, meetups, knowledge booster sessions
• Equal opportunity employer welcoming diversity in the workplace
• Open-door policy and constant connection with leadership team