[Hiring] DevOps Engineer @Metal Toad

Role Description

The Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

Responsibilities

• Planning
  • Analyzing customer requirements for software components, system availability, security, and performance.
  • Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design.
  • Estimating the costs of the recommended system design.
  • Building systems by executing installation, configuration, and testing of cloud resources.
  • Using automation and configuration management to ensure repeatability and traceability of changes.
• Managed Services
  • Troubleshooting system hardware, software, networks, and operating systems.
  • Protecting the integrity and security of systems through proper use of controls and monitoring tools, and providing written evaluations and recommendations for ongoing improvement.
  • Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth.
  • Designing and running load and stress tests, documenting outcomes, debugging infrastructure issues, and escalating documented application problems to the development team.
  • Maintaining internal systems and customer deployment documentation.
  • Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs.
  • Experience with Amazon Web Services (AWS).
  • Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
• Expertise
  • Contributing to the definition of best practices, operational policies, and procedures.
  • Establishing, documenting, and testing disaster recovery procedures, documenting outcomes, and making recommendations for ongoing improvement.
  • Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Qualifications

• Read and agree to our Corporate Values Statement.
• Believe in the company's mission: to help people.
• Advanced to fluent English communication skills are essential for this role.
• 4+ years of experience with Amazon Web Services (AWS).
• Additional experience with other cloud providers is a bonus.
• Experienced in Linux and/or Windows Systems administration (at least one required).
• Scripting (bash shell and Python preferred, PowerShell acceptable).
• Knowledge of TCP/IP networking and HTTP protocols.
• Experience with web accelerators, load balancers, reverse proxies, and CDNs.
• Problem solver and willing to work in an agile/fast-paced environment.
• Customer-oriented with good communication skills.
• Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.

Nice to have

• AWS Certifications or be willing to get certified.
• Interest in Generative AI technologies.

Location

• São Paulo, SP (Remote)

Department

• Production

Employment Type

• Contractor

Minimum Experience

• Mid-level