[Hiring] Development Operations Support Contractor @Accelerate Change

Role Description

Accelerate Change is seeking to hire four (4) Development Operations Support Contractors, with 3+ years of proven expertise in data entry and database management, specifically with Salesforce, to support the efficient and compliant processing of incoming funds and donor records.

Here’s what you could expect to do as a Development Operations Support Contractor (key responsibilities):

• Data Entry and Records Support: Maintain the comprehensive accuracy of the Salesforce CRM. This includes creating, updating, and merging donor records (contacts, emails, organizations, households), updating General Accounting Units (GAUs), and ensuring donor profiles (contact details, giving history, and preferences) are current and complete.
• Gift and Financial Processing: Execute the accurate and timely end-to-end processing of incoming funds, including donations received via multiple giving websites, checks, wires, Donor Advised Funds (DAFs), and pledge payments. This involves ensuring correct application of campaigns and funds in Salesforce.
• Operational Support and Quality Control: Monitor and manage data quality by identifying missing fields and flagging inconsistencies with the team. Provide essential operational support, including assisting with sending donor acknowledgment letters as needed.

Qualifications

• Commitment to social change: Accelerate Change is a mission-driven workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.
• 3+ years experience with key responsibilities: We’re looking for someone who has at least 3 years of experience working with the Salesforce platform, with a strong focus on the Nonprofit Success Pack (NPSP). Demonstrated experience in Salesforce data entry and database management, preferably gained while working with or for a nonprofit development, fundraising, or grants team.

Benefits

This is a 6-month freelance opportunity with the potential to extend. The compensation range is $45 - $55 per hour, depending on experience. This opportunity contributes to a contractor pool for future project-based work. Hours are not guaranteed; however, when projects are available, engagements typically range from 5–30 hours per week depending on scope and availability.

Company Description

Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:

• Scaling emerging cultural media properties
• Investing in established cultural media properties
• Building influencer networks
• Leading a digital media lab
• Driving civic engagement campaigns

Learn more about our theory of change, approach, and impact at https://acceleratechange.org/about/

Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/

Apply

To apply, please upload your resume and tell us more about your experience on the application on our website.

Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.