[Hiring] WORDPRESS / UX TECHNICAL LEAD @Softthink Solutions Inc

Role Description

WordPress / UX Technical Lead serves as the technical authority responsible for the design, development, user experience, accessibility integration, and implementation of the Columbia County Tourism website. The individual will lead discovery, information architecture, WordPress development, UX optimization, API integrations, testing, deployment, and technical quality assurance.

Qualifications

• Minimum 8+ years of experience in website development and digital solutions.
• Minimum 5+ years of hands-on WordPress development experience.
• Experience leading enterprise or tourism-focused website redesign projects.
• Experience implementing API integrations, analytics, and custom functionality.
• Demonstrated experience with responsive design and UX best practices.
• Experience supporting website hosting, maintenance, and security updates.
• Experience working with public sector, tourism, destination marketing, or municipal organizations preferred.

Requirements

• Lead technical planning, website architecture, and solution design.
• Conduct discovery sessions, technical assessments, and stakeholder workshops.
• Design information architecture, sitemap structure, and user journeys.
• Lead UX/UI strategy to optimize visitor engagement and usability.
• Develop and configure custom WordPress themes and functionality.
• Implement responsive, mobile-first website design standards.
• Integrate third-party applications, APIs, analytics, and interactive maps.
• Ensure website scalability, security, and performance optimization.
• Collaborate with content and SEO teams to support destination marketing objectives.
• Oversee accessibility implementation and WCAG 2.2 AA compliance activities.
• Conduct technical reviews, testing, and quality assurance validation.
• Support website launch, staff training, and knowledge transfer activities.
• Provide technical leadership throughout maintenance and enhancement activities.

Education & Certifications

• Bachelor’s degree in computer science, Information Technology, Web Development, Human-Computer Interaction, or related field.
• WordPress Development certifications preferred.
• UX Design or Human-Centered Design certifications preferred.
• Google Analytics certification preferred.