[Hiring] Visual Studio Manager @Truth Collective

Role Description

The Visual Studio Manager is a hands-on creative leader and senior visual designer purpose-built to support a dedicated creative and production model for a Fortune 50 client. This role combines high-level design execution with the operational discipline, client-service judgment, and people-management skills required to lead a fast-moving design studio team.

This role serves as the primary client and studio point of contact during assigned coverage shifts. The Visual Studio Manager is responsible for:

• Daily intake and prioritization
• Creative direction and work assignment
• Staffing coverage and recruitment
• Task reporting and quality control
• Vendor coordination and client expectation management
• Timely delivery of confidential creative and production requests

The position is designed for a working manager who can personally design and produce high-quality work while also leading designers, balancing workloads, coaching team members, managing handoffs, and keeping the client informed, aligned, and confident under demanding timelines.

This role is part of a rotating studio coverage model designed to support clients 365 days a year while providing designers with more days off than a traditional Monday–Friday schedule. Designers follow a 3-days-on / 3-days-off rotation, with alternating Sunday coverage shared between two teams. Depending on the week, this schedule typically provides 3 or 4 days off. Over the course of a year, designers on this schedule work approximately 78 fewer days than employees on a standard Monday–Friday schedule.

Because the studio operates every day of the year, weekend and holiday coverage may be required. Holiday assignments are balanced between the two teams, and holiday coverage compensation is reflected in the overall compensation package.

On assigned coverage days, team members are expected to be available and responsive to client needs throughout the coverage period. Active coverage hours run from 7:00 AM ET to 10:00 PM ET, supported by staggered shifts. One team member typically covers the early shift, approximately 7:00 AM ET to 5:00 PM ET, while another covers the midday/evening shift, approximately 12:00 PM ET to 10:00 PM ET. Requests may occasionally arise outside of these hours due to urgent client priorities or business needs.

This Visual Studio Manager role is best suited for a calm, highly-organized creative leader and creator who thrives in responsive, fast-moving environments and values the flexibility of a compressed schedule model with extended time off built into the rotation.

Qualifications

• Experience preparing files for print, coordinating with vendors, managing production details, and working directly with clients
• Experience leading or functionally managing designers, production artists, freelancers, contractors, or a small creative studio team
• Formal direct people-management experience is strongly preferred
• Experience with shift-based coverage models, client-facing task reporting, intake systems, status trackers, workload balancing, recruiting, onboarding, and creative team operations is strongly preferred

Requirements

• Lead and manage design studio team, including visual designers, production designers, freelance support, contractors, and vendor partners assigned to the client relationship
• Create, adapt, version, and produce high-quality visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications
• Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support
• Serve as the primary client point of contact and shift lead during assigned coverage windows
• Own shift management for the coverage model, including team scheduling, time-off coordination, holiday/weekend coverage, backup planning, handoff discipline, coverage gaps, and escalation paths
• Assign incoming work to the appropriate team members based on skill set, capacity, urgency, complexity, confidentiality, and client priority
• Monitor studio capacity in real time, rebalance workloads, remove roadblocks, and make practical tradeoff recommendations
• Maintain client-facing task reporting, including request logs, priority queues, assignments, deadlines, open questions, blockers, approval status, delivery records, and daily or shift-based status summaries
• Run daily shift check-ins, project reviews, end-of-shift handoffs, and team recap rituals
• Recruit, interview, recommend, onboard, and train designers, production artists, freelancers, and contractors
• Coach team members on creative execution, production accuracy, client service, responsiveness, file discipline, tool usage, and professional communication
• Provide hands-on creative direction, design guidance, and quality control for visual materials
• Create, adapt, version, and produce high-quality visual materials when needed
• Ensure all work aligns with approved brand standards, client direction, and applicable confidentiality, file management, naming, and operational protocols
• Prepare and/or review accurate, organized, production-ready files for vendor handoff
• Coordinate with client stakeholders, Truth Collective leadership, pod teammates, external vendors, production partners, and internal team members
• Identify risks, dependencies, resourcing needs, recurring workflow issues, and opportunities to improve speed, quality, reporting, and studio operations
• Handle confidential client materials and communications with discretion, professionalism, and care
• Contribute creative, operational, managerial, and cultural value to Truth Collective and the client relationship

Benefits

• Flexible working practices: on location and where you want to be
• Competitive financial and wellness benefits
• Plenty of time off, for yourself, the people you love, and things you want to do
• Personal and professional development opportunities to keep you growing
• A place at the table with unique and amazingly talented team members who have each other’s backs