[Hiring] Visual Communications Manager @BDO USA

Role Description

The Visual Communications Manager, Management Consulting is responsible for delegating and executing visual communications workstreams across a variety of consulting engagements to optimize client outcomes by utilizing strategic design thinking, unique design capabilities, clear communication, and delivery excellence. This role partners closely with consulting teams and client leaders to shape engagement deliverables, provide creative direction, and ensure high-quality, client-ready outputs that tell a story and unite teams toward the same vision. The Visual Communications Manager drives quality standards, contributes to resource planning, identifies client opportunities, and applies visual communication strategies that strengthen consulting impact. This role may also support internal team learning and development while effectively delivering across multiple, concurrent engagements.

• Ideates and delivers on visual communications strategy and delivery for consulting engagements, ensuring alignment with client objectives and elevating engagement outcomes
• Partners with consulting teams and account leaders to shape deliverables and develop effective, compelling visuals that distill and simplify complex concepts
• Asks good questions. Thinks diagnostically, quickly analyzing scenarios to determine the most effective, creative solutions
• Listens carefully to identify opportunities where visual design elements can expand scope and add exponential client value
• Conceptualizes, designs, develops, and refines client-ready visual materials, presentations, and communication tools across multiple mediums including digital, print, client intranets/websites, and eLearnings
• Provides quality oversight, strategic guidance, and subject matter support for visual communications work within assigned engagements
• Manages multiple projects simultaneously, monitors priorities, and addresses risks, issues, and changes in scope in a timely manner
• Supports business development efforts through creation of proposal content and pitch materials, as well as identifying follow-on opportunities with existing clients
• Contributes to practice development through coaching, onboarding support, and participation in internal learning initiatives
• Collaborates with leadership on resource planning, staffing visibility, and utilization management across active and upcoming work
• Effectively presents design concepts and rationale to internal stakeholders and clients
• Other duties as required

Supervisory Responsibilities

• Mentors and trains Visual Communication Associates
• Manages delivery of the Visual Communication workstreams and “hands-on” execution
• Effectively liaises with, delegates to, and guides the RISE design team to produce high-quality graphics that add value to visual communication workstream deliverables

Qualifications

• Bachelor’s degree, required; focus in Graphic Design, Visual Communications, Multimedia Design, Communications Design, or Business, preferred
• Master’s degree in Design Management, Communications, Organizational Development, or Business Administration, preferred
• Five (5) or more years of experience in graphic design, visual communications, consulting delivery, or strategic communications in an internal or external facing consultative role, required
• One (1) or more years of experience leading and managing complex client-facing projects, required
• Experience partnering with consulting teams, account leaders, or business stakeholders to develop strategic communication deliverables, required
• Experience supporting business development activities including proposals, statements of work, scoping, and pricing discussions, preferred
• Experience coaching, mentoring, or providing functional guidance to design or consulting professionals, preferred
• Experience integrating AI-enabled tools and workflows into client deliverables in a way that is aligned, accurate, ethical, and enhances clarity, efficiency, and client value, preferred

Requirements

• Adobe Creative Cloud including InDesign, Illustrator, and Photoshop, required
• Microsoft Office Suite including PowerPoint, Word, and Excel, required
• Project management and CRM platforms, preferred
• Experience with digital learning, video production, interface design, UI/UX tools, and platforms such as Figma, preferred

Other Knowledge, Skills & Abilities

• Strong business acumen with the ability to connect visual communications strategy to client and engagement objectives
• Strong written, verbal, and visual communication skills
• Ability to lead brainstorming, collaboration, and design-thinking sessions with clients and internal teams
• Ability to manage multiple assignments and deadlines in a fast-paced client service environment independently
• Ability to identify risks, solve problems, and adapt to changing priorities with sound judgment, professionalism, and calm
• Ability to build effective working relationships with client stakeholders and cross-functional teams
• Ability to work independently and collaboratively in predominantly virtual environment
• Strong commitment to quality, continuous improvement, and client service excellence
• Minimal travel will be required

Salary Information

• National Range: $90,000 - $110,000
• Maryland Range: $90,000 - $110,000
• NYC/Long Island/Westchester Range: $90,000 - $110,000

Company Description

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.