[Hiring] UX Writing Intern @Bask Health

Role Description

We're looking for a UX Writing Intern to join Bask Health and gain hands-on experience creating clear, intuitive, and useful content for digital products.

• Work alongside product designers, content designers, product managers, and engineers.
• Support writing projects across different parts of the platform, including:
  • Merchant onboarding
  • Patient questionnaires
  • Account settings
  • Administrative dashboards
  • Other product features
• Write and refine interface content such as:
  • Button labels
  • Form instructions
  • Helper text
  • Tooltips
  • Error messages
  • Confirmation messages
  • Empty states
• Learn how UX writing differs from traditional marketing or editorial writing.
• Understand how content fits into the overall product experience.
• Develop an understanding of how different audiences interact with Bask Health's platform.
• Participate in content reviews and refine writing based on feedback.
• Become familiar with content guidelines, reusable writing patterns, and documentation practices.
• Receive guidance on assigned writing projects and take increasing ownership of tasks.

Qualifications

• Currently pursuing or recently completed studies in writing, communications, English, UX design, content design, journalism, human-computer interaction, or a related field.
• No prior professional UX writing experience required.
• Writing samples, academic projects, or personal work demonstrating clear communication skills.
• Strong writing, editing, and proofreading abilities.
• Ability to communicate information in simple, understandable language.
• Interest in UX writing and content design.
• Basic understanding of user-centered design concepts.
• Familiarity with digital products and web applications.
• Willingness to learn interface writing principles.
• Strong attention to grammar, consistency, and terminology.
• Curiosity about how people interact with software.
• Enthusiasm for developing a career in UX writing or content design.

Requirements

• Ability to write concise instructions and messages.
• Willingness to learn Figma or comparable product design tools.
• Ability to follow writing guidelines and established standards.
• Willingness to receive feedback and revise written content.
• Ability to collaborate with designers, product managers, and engineers.
• Strong organizational and time-management skills.
• Ability to manage assigned tasks and meet deadlines.
• Interest in solving communication and usability problems.
• Ability to explain writing choices clearly.
• Comfortable asking questions and seeking guidance.
• Strong attention to detail and accuracy.

Nice to Have

• Previous internship or project experience involving UX writing.
• Coursework in content design, UX design, or digital communication.
• Experience writing content for websites or mobile applications.
• Familiarity with Figma.
• Portfolio projects involving interface copy or content design.
• Experience writing instructions for forms or onboarding flows.
• Interest in healthcare technology or telehealth products.
• Familiarity with SaaS platforms or administrative software.
• Understanding of e-commerce or direct-to-consumer products.
• Experience developing writing guidelines or style references.
• Familiarity with plain-language writing principles.
• Understanding of information architecture.
• Experience collaborating with designers on academic or personal projects.
• Familiarity with usability testing concepts.
• Basic understanding of WCAG accessibility principles.
• Experience writing for different user audiences.
• Familiarity with localization and internationalization concepts.
• Experience using content management or documentation tools.
• Experience using AI-assisted writing tools while reviewing outputs for accuracy.
• Participation in writing clubs, design projects, hackathons, or collaborative product initiatives.