[Hiring] AI Center of Excellence Intern @SAP Taulia

Role Description

The AI Center of Excellence (COE) is the central hub for identifying high-ROI internal opportunities, building secure integrations, and orchestrating complex "agentic" workflows. As an AI COE Intern, you will play a critical role in supporting the operational backbone of our AI transformation. You won't just be watching from the sidelines; you will be actively testing new tools, managing our AI Marketplace, and helping to measure the impact of AI across the organization.

This internship is designed for a curious, tech-savvy individual who wants hands-on experience in the rapidly evolving field of Enterprise AI operations, governance, and enablement.

Internship Details

• Start Date: January 11, 2027
• End Date: May 14, 2027
• Application Deadline: November 30, 2026
• Monday - Friday: 40 hours per week
• Compensation: $25 per hour (set rate)
• Location: Salt Lake City, Utah

Internship Process

• 20-minute - Recruiter Screen
• 30-minute - Hiring Manager Screen
• 30-minute - Final Interview

Responsibilities

• AI Marketplace Management: Assist in populating and maintaining the new AI Agent Marketplace. Review existing agents built-in tools like Glean, Gemini, and Claude, ensuring they are properly described and tagged for easy discovery by employees.
• Performance & KPI Reporting: Support the monthly reporting cadence by gathering and loading new data, updating charts, and ensuring our AI ROI Dashboards accurately reflect adoption and efficiency metrics.
• Content & Training Development: Create, update, and manage training materials (videos, guides, one-pagers) to help employees master new AI features. Track feature releases for tools like Glean, Claude, and Gemini, test them, and communicate updates to the team.
• Documentation & Knowledge Management: Maintain the AI COE Confluence space, ensuring all policies, "How-To" guides, and best practices are current, searchable, and easy to understand by AI tools.
• Community Support: Help support the AI Community of Practice by tracking action items from monthly calls, organizing "Show & Tell" submissions, and fielding basic questions from new users.
• First-Line Testing: Serve as a primary tester for new internal agents and workflows before they are released to the wider company, providing detailed feedback on usability and accuracy.

Qualifications

• Current Student or Recent Graduate: Pursuing a degree in Business, Information Systems, Computer Science, Data Analytics, or a related field.
• AI Curiosity: A genuine passion for Artificial Intelligence and a demonstrated interest in how it changes the way we work. Familiarity with tools like ChatGPT, Claude, Gemini, or Glean is a strong plus.
• Strong Communicator: Ability to distill complex technical updates into clear, simple language for a non-technical audience (e.g., training guides, emails).
• Data-Oriented: Comfortable working with data and spreadsheets (Excel/Google Sheets) to organize information and update charts.
• Self-Starter: Ability to manage multiple small projects (like tracking feature updates and updating documentation) with attention to detail.

Benefits

• Remote-friendly environment
• Flexible work schedule
• Comprehensive Insurance Coverage (Medical, Dental, Vision, Life)
• Comprehensive PTO Structure (PTO, Sick Leave, Bereavement)
• Global Parental Leave
• 401k with match
• Company-issued equipment (laptop, monitor, etc.)
• Career Development/Pathing
• EAP Program/Mental Health Advocacy
• Supportive Work Culture