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UX Research Intern @Rocket Lawyer
Design
Salary usd 25.60 - 32 ..
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type internship
Posted 3d ago

[Hiring] UX Research Intern @Rocket Lawyer

3d ago - Rocket Lawyer is hiring a remote UX Research Intern. ๐Ÿ’ธ Salary: usd 25.60 - 32 per hour ๐Ÿ“Location: USA

Role Description

As a UX Research Intern focused on AI Experience, youโ€™ll support research initiatives for our Copilot AI workstream, helping us understand how customers perceive, trust, and interact with AI-powered features. This is an early-career role ideal for someone developing foundational research skills and gaining hands-on experience conducting qualitative research in a fast-moving product environment.

Youโ€™ll collaborate closely with the UX Research Lead, designers, product managers, and engineers to support moderated interviews, exploratory studies, and evaluative research. Youโ€™ll gain experience translating user insights into actionable findings that influence product direction.

How you will make a difference day to day

  • Support Research Execution for Copilot AI
    • Assist in planning and coordinating moderated user interviews, including recruiting, scheduling, and participant communications.
    • Take detailed notes during interviews and help synthesize findings into key themes and insights.
    • Support qualitative coding and analysis of research sessions.
    • Contribute to research artifacts such as insight summaries, journey maps, and presentations.
    • Help maintain research documentation and organize insights in shared repositories.
  • Learn to Apply Research to Product Decisions
    • Partner with more senior designers and product teams to understand research goals and hypotheses.
    • Support concept testing and usability evaluations for new Copilot AI features.
    • Assist in identifying patterns related to user trust, prompting behaviors, and human-AI workflows.
    • Learn how qualitative findings connect to product metrics and experimentation outcomes.
  • Cross-Functional Collaboration & Growth
    • Collaborate with product managers, designers, and engineers throughout the research lifecycle.
    • Participate in research readouts, team reviews, and critiques.
    • Learn how to balance multiple research tasks in a fast-paced environment with guidance from your manager.
    • Stay curious about AI, emerging technologies, and user research best practices.

Qualifications

  • Currently pursuing or recently completed a degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field.
  • Strong interest in UX research, AI experiences, and understanding user behavior.
  • Foundational knowledge of qualitative research methods (e.g., interviews, usability testing, surveys).
  • Strong organizational and note-taking skills.
  • Clear written and verbal communication skills.
  • Ability to collaborate in cross-functional teams and learn in a fast-moving environment.

Requirements

  • Experience conducting user interviews or usability tests (academic or internship experience welcome).
  • Familiarity with research tools such as Dovetail, UserTesting, Lookback, or similar platforms.
  • Exposure to AI products or interest in human-AI interaction.
  • Basic understanding of product experimentation or analytics.
  • Interest in legal tech, fintech, or other regulated industries.

Benefits

  • Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
  • Accrued PTO
  • Life insurance
  • Disability benefits
  • Supplemental Optional Life Insurance Benefits
  • FSA Options Optional
  • HSA with Company Match
  • Wellhub & ClassPass fitness platforms
  • Comprehensive Pet Insurance options
  • Financial Wellbeing & Student Loan Program access
  • Access to additional Mental Health & Wellbeing resources
  • Pre-tax Commuter/Transit Benefits
  • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Design
UX Research Intern @Rocket Lawyer
Design
Salary usd 25.60 - 32 ..
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type internship
Posted 3d ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
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