Role Description
As a UX Digital Strategist, you will:
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Develop and execute digital experience and UX strategies aligned with business and customer objectives.
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Lead discovery sessions, stakeholder interviews, workshops, and requirements-gathering activities.
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Analyze customer journeys, user behavior, business processes, and digital experience gaps.
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Define UX strategies, customer journeys, personas, experience maps, and digital transformation roadmaps.
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Translate business requirements into clear UX and functional requirements for design and development teams.
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Collaborate with UX designers, product managers, architects, developers, analysts, and business stakeholders.
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Develop wireframes, user flows, journey maps, prototypes, and experience concepts when required.
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Identify opportunities to improve usability, accessibility, personalization, engagement, and overall customer experience.
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Support enterprise digital initiatives across web, mobile, marketing, and omnichannel experiences.
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Use analytics, customer insights, research, and data to drive UX and digital strategy decisions.
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Define KPIs and measurement strategies to evaluate digital experience improvements.
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Present recommendations, strategies, and solution concepts to senior stakeholders.
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Ensure UX solutions align with enterprise architecture, technology, brand, accessibility, and governance standards.
Qualifications
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Strong experience in UX Strategy, Digital Strategy, Customer Experience, and Digital Transformation.
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Strong understanding of UX research, user journeys, personas, information architecture, and interaction design.
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Experience working with enterprise digital platforms and Adobe Experience Cloud technologies.
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Understanding of AEP, Adobe Analytics, Adobe Target, AEM, or related Adobe solutions is highly preferred.
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Experience translating business needs into UX and functional requirements.
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Strong knowledge of customer journey mapping, personalization, experimentation, and digital analytics.
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Excellent stakeholder management, presentation, communication, and problem-solving skills.
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Experience working in Agile environments with cross-functional teams.
Requirements
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100% Remote β USA
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W2 Employment Type
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USC & GC Only
Benefits
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This is a remote position.
Company Description
Interested candidates: Please send your updated resume to
[email protected]