[Hiring] User Experience Manager @Cengage Group

Role Description

We’re seeking a strategic, people-first UX Manager to lead a high-performing team of designers and build how we create outstanding digital experiences. You’ll combine design leadership, UX research, and operational excellence to drive user-centered outcomes and measurable business impact.

Why this role matters:

• You will elevate design excellence, shape team culture, and influence how we deliver meaningful digital experiences—directly impacting product quality, user satisfaction, and business growth.

What you'll do:

• Manage, coach, and grow a dedicated team of UX designers, fostering clarity, psychological safety, and career development.
• Build and maintain design workflows, standards, and rituals that improve quality, speed, and consistency.
• Lead end-to-end design across key product areas—guiding direction, offering critique, and delivering cohesive, accessible experiences.
• Partner closely with Product, Engineering, and Research to inform strategy and deliver solutions that balance user needs, business goals, and technical constraints.
• Strengthen and govern design systems while embedding accessibility, inclusivity, and modern UX patterns.
• Communicate design decisions and business impact clearly to cross-functional teams and executives.

Qualifications

• 3–5+ years managing UX designers with a track record of developing high-performing teams.
• 7–10+ years of UX design experience with strong end-to-end product thinking and portfolio demonstrating interaction design, systems thinking, and leadership.
• Experienced in UX research methodologies—both quantitative and qualitative—to drive informed design decisions.
• Proficiency in Figma and modern design tools, with experience experimenting with AI-enhanced workflows.
• Strong business insight; able to link design decisions to measurable outcomes like revenue, retention, and product performance.
• Executive-ready communication: clear, compelling, and confident.
• A builder’s perspective: you create structure, drive clarity, and move teams forward efficiently.

Requirements

• Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals.
• Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
• Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.
• If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.

Benefits

• At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.
• The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
• Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
• In this position, you will be eligible to participate in the company’s discretionary incentive bonus program.
• This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below:
• 15% Annual: Individual Target
• $101,900.00 - $132,450.00 USD

Company Description

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.