[Hiring] Usability Rapid Researcher @Reddit

Role Description

As a member of the user experience team, you’ll drive the understanding of user behavior, motivations, and experiences with Reddit. You'll partner with our product and design teams to understand users and how we can improve their experiences. As a usability rapid researcher, you’ll be responsible for leading usability-focused research studies across consumer teams that drive changes in product design and strategy.

You’ll investigate user behavior and user needs using qualitative research methods including interviews, concept testing, and usability testing. The ideal candidate will be able to combine their skills in research design and qualitative interviewing and analysis to improve the user experience.

Responsibilities:

• Design and execute on unmoderated, moderated usability testing, and user interviews through a rapid research program.
• Lead communication and collaboration with cross-functional partners, including design, product management, engineers, and product marketing.
• Appropriately scope and prioritize usability projects with cross-functional teams.
• Work quickly to turn around high-quality research insights.
• Develop research deliverables that achieve business and product impact.
• Assist other researchers with projects as needed.

Qualifications

• 3+ years of professional experience conducting user research.
• BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience within a product-centric environment.

Requirements

• Previous experience conducting remote research.
• Be flexible, adapting to changing schedules and different projects.
• Demonstrate agility in adapting to shifting priorities.
• Understanding of strengths and shortcomings of different quantitative research methods.
• Detail-oriented and ability to work fairly independently on a variety of tasks.
• Strong interpersonal, organizational, written, and oral communication skills.
• Experience working in ambiguity and complex cross-functional collaborations.

Company Description

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, please contact us at [email protected].

In select roles and locations, the interviews will be recorded, transcribed, and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.