[Hiring] Staff Product Designer - Growth @Kraken

Role Description

We are looking for a Staff Product Designer - Growth (Onboarding), to play a crucial role in shaping the future of Kraken in the crypto space. This is a staff-level individual contributor role with ownership of complex, high-impact design challenges on the Onboarding team where we help users unlock access to a wide range of Kraken products.

• Lead design across critical first-touch experiences including account creation, identity verification, and first product access.
• Shape how users build trust with Kraken and determine how quickly they reach value.
• Operate across large, ambiguous problem spaces, set direction for critical user journeys.
• Partner closely with product, engineering, data, research, and compliance teams to deliver measurable outcomes.
• Collaborate with a wide range of stakeholders across Kraken to offer access to crypto to as many people as possible.
• Create intuitive and aesthetically excellent user experiences.
• Maintain an open and trusting team culture with candid and honest feedback.

Qualifications

• 8+ years of experience delivering end-to-end product design, with a portfolio showing shipped, high-impact mobile and web work.
• Staff-level product judgment; define direction across complex product areas and operate independently.
• Knowledge of cryptocurrency and trading.
• Working knowledge of AI tools and workflows used to accelerate design exploration and iteration.
• Strong UX, interaction, and visual design skills with a consistent record of solving complex, ambiguous problems.
• Proven experience designing critical user journeys such as onboarding, identity verification, activation, or other lifecycle experiences.
• Experience designing in regulated or compliance-heavy environments such as fintech, payments, identity verification, or financial services; KYC experience preferred.
• Data-informed approach using qualitative research and quantitative signals, including experimentation and A/B testing tied to measurable outcomes.
• Ability to translate research, behavioral data, and product strategy into clear product experiences.
• Advanced prototyping skills to communicate interaction models, transitions, and system behaviors.
• Strong communication skills with the ability to influence senior stakeholders and align cross-functional teams.
• Experience mentoring designers and raising craft standards through critique and collaboration.
• High ownership and bias to action in a fast-growing, remote-first organization.

Requirements

• Unless a specific application deadline is stated, applications are accepted on an ongoing basis.
• Applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
• We consider qualified applicants with criminal histories for employment, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Benefits

• We celebrate all Krakenites for their diverse talents, backgrounds, contributions, and unique perspectives.
• We hire strictly based on merit, seeking candidates with the right abilities, knowledge, and skills.
• Encouragement to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
• May ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
• As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.