[Hiring] Staff Product Designer @Monzo

Role Description

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer:

• Joint accounts
• Accounts for 16-17 year olds
• A free kids account
• Credit cards in the UK

Our UK customers can also save, invest, and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!

This is an exciting role for someone who loves getting close to complex problem spaces, shaping end-to-end experiences, and raising the bar for design craft. You’ll work across multiple squads within Business Banking, partnering closely with product, engineering, research, and data to identify the biggest opportunities and bring them to life.

This is a player-coach role, where you’ll be hands-on in the work while also managing and developing a small number of designers. You’ll balance design strategy and delivery with people leadership, helping others grow while setting a high standard for quality and impact.

Qualifications

• You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design.
• You have experience managing designers, and are excited to grow others while remaining hands-on in your craft.
• You’re a strategic thinker who can shape product direction within a multi-squad domain and translate organisational goals into clear, actionable plans.
• You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals.
• You’ll have excellent visual, UI, and interaction skills, and the ability to think through complex interaction design.
• You’re curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology.
• You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality.
• You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business.
• You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation.
• You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”.

Requirements

• Setting the long-term design vision and leading large, end-to-end design projects in ambiguous problem spaces within Business Banking.
• Delivering high-impact design work while managing and developing a small number of designers.
• Navigating tradeoffs and guiding strategic decisions in an opinionated way.
• Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry.
• Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship.
• Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work.
• Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo.
• Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging.

Benefits

• £110,000-£125,000 salary
• Relocation assistance to the UK
• Visa sponsorship available
• Flexible working hours
• £1,000 learning budget each year for books, training courses, and conferences
• Support for work-from-home setup, including Macbooks
• Plus lots more!