[Hiring] Staff/Lead Product Designer @THISTLE HEALTH INC

Role Description

As the Staff/Lead Product Designer, you’ll work with our product and engineering teams, as well as cross-functional partners (such as marketing, customer experience, and internal operations). Reporting directly to the Chief Product Officer, you’ll ensure a consistent, high-quality user experience for both consumers and internal users, while creating repeatable systems and guidelines that help design scale across the organization.

How You’ll Make a Difference:

• Think holistically about complex systems, empathize with customers, and understand business objectives to create compelling and effective product experiences.
• Develop user-centered design solutions based on research, member insights, and industry best practices.
• Partner with product to help define and execute research initiatives to guide the direction of your design work as well as inform business strategy.
• Present design concepts and clearly communicate design intent through design specs and presentation documents.
• Articulate, negotiate, and refine design requirements in collaboration with product managers and engineers to arrive at the best design solutions.
• Own and iterate on our design system and advocate for scalable design solutions across product, brand, and marketing.
• Collaborate with our marketing team to ensure brand consistency and evolve our brand design system to be even more resonant and differentiating.
• Work cross-functionally with product, data, marketing, engineering, and operations partners to represent the design function, facilitate design discussions, and give feedback in planning and product channels.
• On Day 1, you’ll be the single member of our product design team. But when we expand the size of our product design team, you will:
  • Build and manage our product design team. Hire the best, lead with a well-communicated vision, provide supportive coaching, and guide individuals along deliberate career development paths.
  • You’ll be a player-coach, directly owning and executing projects while also being a people manager.

Qualifications

• 10+ years of relevant experience in user experience design in a product-driven company.
• Demonstrated ability to lead the conception and prototyping of brand new products as well as feature enhancements, all with a user-centered design process.
• You have a user and data-informed design mentality. You are constantly looking to hone your team’s instincts through user feedback and data insights.
• Deep experience conceiving of, planning, and executing user research projects.
• Strong ability to communicate in writing to concisely share insights and effectively lay out a case for a course of action.
• Experience designing for both web and mobile. Familiarity with unique technical and usability constraints when designing for desktop and mobile.
• Experience hiring and directly managing other designers is a plus.

Company Description

Thistle makes it easy to eat well – without overthinking it. Thistle was founded in 2013 with a mission to help people get and stay healthy while improving the sustainability of our food system. Thistle delivers fully prepared, healthy-by-default meals, snacks, desserts, and organic cold-pressed juices. We believe the health of people starts with eating real, whole foods, in the right balance, without the friction. We’re building a future where nutritious, sustainable food is accessible, craveable, and part of everyday life.

Diversity, equity, and inclusion are essential values at Thistle. We know we do our best and most impactful work when we feel we are represented and belong. We're proud to actively recruit and hire talented individuals from a diverse range of backgrounds and experiences.