[Hiring] Senior UX Designer/Product Manager @DivIHN Integration

Role Description

Meet the team: Our client is a multi-disciplinary team of user experience designers, industrial designers, visual designers, user researchers, and instructional designers. Their passion for the products comes from our passion for the people (including team members) who use our products each day to take control of their health. This role reports to a Senior Manager of UX Design as a member of the Global Product Design team. Passionate about quality, usability, and simplicity. Build delightful and accessible products that display data and insights across multiple platforms. Follow the principles of user-centric design thinking to make data meaningful and actionable for users.

With this role, you'll be part of the team focused on platform, internal tools, and product support for the entire product portfolio. You'll design experiences that help patients, caregivers, and healthcare providers access the client ecosystem successfully, navigate it easily, and find support effortlessly. You'll work with a variety of stakeholders including:

• Product Management
• Engineering
• Regulatory
• Quality
• Medical Affairs
• User Research
• Human Factors

Where you come in:

• Help shape what's next by partnering with product managers, fellow designers, and engineers to define both the long-term strategy and the short-term tactics for our products and services.
• Be a voice for design by helping us drive the vision for the look, feel, and interactions in client products, and communicate that vision to the rest of the company.
• Push forward new design ideas proactively and take ownership of tasks that impact the entire product portfolio of client apps and internal tools.
• Champion for the user by immersing yourself in patient, caregiver, and healthcare provider experiences and help tell the varied and diverse stories of these users.
• Positively influence our design culture by building up our teams, departments, and company through words and actions.
• Welcome feedback and respectful disagreement.
• Lead presentations to cross-functional teams and management.
• Communicate the problem, the opportunity, and the design recommendations.
• Be a design diplomat; be welcoming of feedback and navigate respectful disagreement.
• Seek to inform and influence the audience.
• Be willing to compromise to find a mutually agreeable solution.
• Enjoy communicating about design and can talk about complex design ideas and processes in an accessible way.
• Discuss tradeoffs between design options and articulate design decisions.
• Act as an ambassador, mentor, and educator for our craft across clients.
• Transform abstract ideas and concepts into tangible, delightful experiences for users.
• Take usually complex information, workflows, and concepts and transform them into delightful experiences that resonate with users.
• Have advanced knowledge and experience designing for both web and native mobile apps.
• Understand the challenges of building products that serve responsive web, iOS, and Android platforms.
• Work with design systems, Material Design, and iOS Human Interface Guidelines to craft consistent, high-quality experiences.
• Value clear, open communication and foster a culture of support, continuous improvement, and design excellence.
• Be positive and solutions-oriented; build up our teams, departments, and company through words and actions.
• Learn from existing members of the team and mentor your colleagues.

Qualifications

• Strong portfolio demonstrating UX design expertise, product strategy, accessibility, and successful customer acquisition outcomes.
• 4 – 6 years experience (GCF Requirement: Bachelor's degree and a minimum of 5 – 8 years of related experience).

Requirements

• Experience with regulated medical device software, prescription digital health products, Human Factors/usability engineering, WCAG accessibility guidelines, and healthcare onboarding is strongly preferred.
• 6+ years of UX or product design experience, with demonstrated strength designing patient- and provider-facing experiences in healthcare, diabetes care, or other regulated product environments.
• Portfolio that demonstrates a strong end-to-end UX design process, including clinical problem framing, workflow mapping, data visualization, interaction design, usability testing, and design rationale.
• Experience designing responsive web experiences, mobile app experiences, and familiarity with iOS, Android, accessibility, and platform design patterns.
• Experience designing companion experiences for sensors, wearables, connected devices, or data-rich health products is strongly preferred.
• Excellent stakeholder collaboration and presentation skills.
• Ability to present UX designs and product solutions to senior-level executives.

Preferred Skills

• Prior experience as a Senior or Lead UX Designer delivering complex digital health, medical device, or clinical software products.
• Bachelor's degree in Human Computer Interaction (HCI), Interaction Design, Product Design, Industrial Design, Cognitive Science, Human Factors, or another related field.
• Proficient with modern design, prototyping, and collaboration tools, including Figma.
• Familiarity with design systems and AI-enabled design workflows is a plus.

Industry Experience

• Healthcare, medical devices, or regulated industries preferred.