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Senior User Experience Researcher
@RunPod, Inc.
[Hiring] Senior User Experience Researcher @RunPod, Inc.
Mar 29, 2025 - RunPod, Inc. is hiring a remote Senior User Experience Researcher. 💸 Salary: $125,000 - $170,000. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves shaping the future of our product by uncovering deep customer insights and translating them into meaningful improvements.
- Engage with hundreds of prospects, customers, and partners to deeply understand their needs to inform our strategy and roadmap.
- Conduct qualitative and quantitative research (e.g., user interviews, usability testing, surveys, data analysis) to uncover key pain points, opportunities, and behaviors across our customer base.
- Translate research insights into actionable recommendations for the product and engineering teams.
- Maintain a detailed record of all research insights and track their impact on product features, user experience, and overall product-market fit.
- Partner closely with product managers, designers, engineers, and leadership to prioritize user needs and guide decision-making.
- Establish and maintain ongoing mechanisms for collecting feedback from users at every stage of the customer journey.
- Advocate for user-centered design principles and the value of UX research across the organization.
- Define and track success metrics for UX-related changes.
Qualifications
- 5+ years of experience in user experience research or related roles.
- Strong background in both qualitative and quantitative research methods.
- Demonstrated ability to tie research findings to product outcomes.
- Familiarity with developer-focused products and comfort engaging with technical audiences is strongly preferred.
- Experience working cross-functionally with product, design, and engineering teams.
- Comfortable using modern UX research tools (e.g., Grain.com, Figma, analytics platforms).
- Exceptional storytelling skills to convey research findings in a compelling and actionable manner.
- Thrives in a fast-paced, iterative environment.
Requirements
- AI experience is ideal but not required.
Benefits
- The competitive base pay for this position ranges from $125,000 - $170,000.
- Stock options.
- The flexibility of remote work with an inclusive, collaborative team.
- An opportunity to grow with a company that values innovation and user-centric design.
- Generous vacation policy to ensure work-life harmony and well-being.
- Contribute to a company with a global impact based in the US, Canada, and Europe.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Design
Design
|
Salary
💸
$125,000 - $170,000
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
