[Hiring] Senior/Staff UX Researcher @n8n

Role Description

We're looking for n8n's first UX Researcher, a strategic partner for teams across the company who's excited to build our research practice while tackling the big questions that shape our product's future.

Your main goal will be to establish n8n's research function and lead strategic work, turning user understanding into a core driver of decisions across the company. To do so, you will:

• Build scalable recruitment systems
• Conduct high-impact research
• Spread research insights across the organization
• Help teams do better research through education and hands-on support

You'll balance thoroughness with speed, applying pragmatic, phased approaches.

Responsibilities

• Research Operations & Infrastructure:
  • Build the infrastructure that powers our research practice: automated recruitment systems, a unified participant pool, and a searchable & actionable insights repository.
  • Consolidate fragmented user data into a single source of truth, enabling targeted recruitment across segments and tracking participation history.
  • Implement GDPR-compliant processes for consent, privacy, and data deletion.
• Strategic Research:
  • Define and own the research roadmap in collaboration with product and design leads.
  • Surface patterns and turn them into prioritized actionable recommendations that guide product direction.
• Research Mentorship and Evangelization:
  • Shape how n8n does research: building templates, playbooks, and methodologies.
  • Mentor cross-functional teams to run their own studies and champion the voice of the user in every decision.
• AI & Automation:
  • Use AI and n8n as tools to amplify research impact while keeping human understanding and ethical practices at the core.
  • Develop product proficiency over time to deeply understand our technical users.

Qualifications

• Must-haves:
  • n8n power user: Confident in using n8n as a core tool in daily workflow.
  • Research expertise: 5-7 years in UX research with strong mixed-methods skills, ideally in B2B or technical environments.
  • ResearchOps builder: Experience building research infrastructure.
  • Strategic mindset: Scope needs, build roadmaps, connect research to business outcomes.
  • Mentor & coach: Elevate others' research capabilities with pragmatism and high standards.
  • Communication & influence: Translate findings into narratives that influence teams and leadership.
  • AI-savvy researcher: Hands-on AI experience with a strong ethical perspective.
  • Privacy & compliance: Understanding of GDPR and research ethics with hands-on compliance experience.
• Nice-to-haves:
  • PLG experience: Background in product-led growth environments.
  • Remote research expertise: Experience running research across distributed teams and global user bases.

Benefits

• Competitive compensation: Fair and attractive pay.
• Ownership: Equity in the company.
• Work/life balance:
  • Europe: 30 days of vacation, plus public holidays.
  • US: 20 vacation days, 8 sick days, plus public holidays.
• Health & wellness:
  • Europe: Benefits according to local country norms.
  • US: Multiple low-premium, low-deductible medical plans.
• Future planning:
  • Europe: Pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security:
  • Europe: Benefits according to local country norms.
  • US: Company-paid short-term and long-term disability insurance.
• Career growth: €1K (or equivalent) per year for courses, books, events, or coaching.
• A passionate team: Regular hackathons to build innovative projects.
• Remote-first: Team works remotely across Europe with regular off-sites.
• Giving back: $100 per month to support open source projects.
• AI enablement: Unlimited AI budget to explore and use productivity tools.
• Transparency: Open communication about company operations.
• An ambitious but kind culture: High employee satisfaction with an eNPS of 94!