[Hiring] Senior Readiness Designer @Salesforce

Role Description

We are looking for a Senior Readiness Designer to elevate how the Agentforce & Data 360 Customer Success organization tells its story — internally, with executives, and with customers.

• Turn complex customer, product, technical, and business information into clear, compelling, and visually exceptional stories.
• Work closely with Customer Success leadership and cross-functional partners to ensure readiness for important moments.
• Own executive presentation design and storytelling for Agentforce & Data 360 CS across various high-visibility moments.
• Transform complex information into clear narratives for executives and customers.
• Partner with senior leaders to understand the audience, message, and desired outcome.
• Drive end-to-end content readiness for key organizational moments.
• Create a consistent visual and storytelling system across the organization.
• Build scalable templates and frameworks for recurring communications.
• Show customer impact and the role of Customer Success in those outcomes.
• Partner cross-functionally with various teams to gather inputs and develop cohesive stories.
• Support key organizational and brand moments.
• Explore new creative and AI-enabled approaches to improve content development.

Qualifications

• 8+ years in presentation design, visual storytelling, communications design, or a comparable discipline.
• A portfolio demonstrating exceptional visual storytelling and executive-grade presentation design.
• Demonstrated ability to turn complex or technical information into simple, compelling narratives for senior audiences.
• Direct experience creating high-visibility presentations for executives, customers, or other senior audiences.
• Strong command of Google Slides, PowerPoint, Figma, and/or Adobe Creative Cloud.
• Strong understanding of information hierarchy, layout, typography, data visualization, and brand systems.
• Proven ability to work directly with senior leaders and navigate fast-moving, ambiguous environments.
• Strong business judgment — understands the "why" behind the content, not just how it should look.
• Highly collaborative, detail-oriented, and comfortable owning work end-to-end.

Benefits

• Support to find balance and be your best.
• AI agents to accelerate your impact.
• Opportunities to shape the future and redefine what’s possible.