[Hiring] Senior Product Designer @9amHealth

Role Description

We’re hiring a Senior Product Designer to lead design across 9amHealth’s member app, a central part of how people manage their care for diabetes, high blood pressure, high cholesterol, and weight. This is a senior individual contributor role for someone with strong craft, clear opinions, and the drive to turn complex problems into thoughtful, well-executed experiences.

• Your scope spans labs, medications, virtual visits, education, nutrition, and tracking, with priorities determining where you focus.
• Alongside specialty care, you’ll help members build habits that support lasting results.
• You’ll work with clinicians to create experiences that encourage progress without pressure or shame.
• The member app connects directly to our electronic medical record system (EMR), which we built in-house.
• You’ll report to our Head of Design and work day-to-day with a product manager, front-end and back-end engineers, and QA.
• This role works Eastern Time hours to support collaboration with both teams in San Diego, California, and Vienna, Austria.

Qualifications

• Strong craft backed by product judgment.
• A clear point of view.
• Comfort with product metrics.
• Thoughtful behavior-change design.
• Research that informs decisions.
• Fluency with modern prototyping tools.
• A practical understanding of accessibility.
• Initiative and clear communication.

Requirements

• Lead design across the member app.
• Take priority problems from discovery through detailed interaction and visual design, implementation, and iteration.
• Design onboarding, care tasks, habit-building experiences, and re-engagement.
• Use data to guide and evaluate your work.
• Build prototypes that answer real questions.
• Run research to understand member needs.
• Collaborate with designers and engineers to evolve accessible components.
• Work with clinicians, coaches, and care coordinators to understand workflows.
• Balance member needs, clinical considerations, operational capacity, and business goals.

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance.
• Flexible PTO and work from home options.
• Professional development budget and support for continuing education.
• Opportunity to make a meaningful impact on chronic disease management and patient outcomes.
• Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability.

Company Description

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia.

9amHealth was founded in 2021 and is backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures.