Role Description
The company is hiring a Senior Product Designer to shape and improve experiences across its two-sided housing marketplace. Working on a growth-focused product team, the person will tackle meaningful, complex problems for members and hosts, helping make it easier to find, access, and provide affordable housing. The person will play a central role in designing intuitive, human, and scalable experiences that create measurable impact for customers and the business.
Responsibilities
-
Owns End-to-End Product Design β Leads design from early problem definition and exploration through prototyping, launch, and iteration across the company's marketplace.
-
Simplifies Complex Experiences β Turns complicated workflows, rules, and marketplace dynamics into experiences that feel clear, intuitive, and approachable.
-
Conducts User Research β Interviews, observes, and gathers insights from members and hosts to deeply understand their needs and translate them into stronger products.
-
Drives Product Strategy β Partners with PMs to identify opportunities, shape solutions, and connect customer needs with measurable business outcomes.
-
Experiments & Iterates β Uses data, customer feedback, prototypes, and experiments to test assumptions and continuously improve experiences.
-
Collaborates Cross-Functionally β Works closely with PMs, engineers, marketers, operations, and data partners to develop and deliver cohesive solutions.
-
Crafts High-Quality UI β Builds responsive, polished interfaces in Figma using thoughtful components, interaction patterns, and the company's design system.
-
Builds AI-Infused Experiences β Prototypes and designs intelligent workflows and AI-powered features alongside engineering, ML, and AI teams.
Qualifications
-
Proven Experience β 4+ years designing digital products, ideally with complex acquisition funnels or marketplace environments.
-
Deep UX Skills β Strong research abilities and comfort engaging directly with users to uncover pain points and opportunities.
-
Business Fluency β The ability to connect design decisions to metrics, revenue, and real estate economics like rent, ROI, and occupancy.
-
Workflow Mastery β Experience designing multi-step processes, complex service environments, and edge-case-heavy workflows.
-
UI Excellence β Expertise in Figma and interaction design across web and mobile, with strong systems thinking and component reuse.
-
Data Orientation β Familiarity with A/B testing, experimentation frameworks, and interpreting both qual and quant insights.
-
AI Capability β Demonstrated experience designing AI-powered features and leveraging modern AI tools in the design practice.
-
Authentic Collaboration β A humble, kind, curious, and mission-driven approach that elevates the team and the user experience.
Interview Process
-
The applicant's resume will be reviewed by live humans from PeopleOps and the hiring manager.
-
If the company is interested, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
-
If warranted, the next step would be a project review with the hiring manager for one (1) hour.
-
If warranted, the next step would be a design case study with key Design stakeholders at the company for one (1) hour.
-
If warranted, the final step would be a design craft exercise with key stakeholders at the company for one-and-a-half (1.5) hours.
-
If warranted, then the process moves to offer!
Benefits
-
Fully remote position β the company swears!
-
Competitive compensation package including an equity incentive plan and company-wide bonus opportunity.
-
National medical, dental, and vision healthcare plans.
-
Company provided life insurance policy.
-
Optional accidental insurances, FSA, and DCFSA benefits.
-
Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays.
-
401(k) plan.
-
Twelve (12) weeks of paid time off for both birth and non-birth parents.
-
The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis.
-
$120,000 β $130,000 a year.
-
Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to the company's business goals.
Notice to Applicants
-
The company participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.
-
The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
The company may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist its recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If an applicant would like more information about how their data is processed, the applicant may contact the company.