[Hiring] Senior Product Designer @Community Phone

Role Description

Communications for the aging in America are broken. Seniors are isolated, and their families are anxious. Community Phone solves that by building a phone that works out of the box, wrapped with AI-powered check-in calls and a family app integrated to ensure safety and peace of mind.

As a product designer, you will:

• Set design strategy across the full customer journey, treating all components as one coherent customer story.
• Own outcomes past first activation, focusing on adoption impact and metrics that show customer value.
• Mock up full working prototypes quickly using modern AI development tools.
• Build the foundations a growing design org will need, including a shared component language and research habits.
• Operate as a strategic partner to leadership, contributing to roadmap and prioritization decisions.

Qualifications

• 8+ years of product design experience, including senior ownership at a company operating at real scale (e.g., $20M+ ARR).
• Demonstrated design leadership and strategic influence.
• Experience improving onboarding and activation for complex, multi-surface products.
• World-class UI, UX, and user research skills.
• Superlatively high humility, intelligence, and hunger.
• The judgment to operate as the entire design function today.
• Ability to establish a life and death level of trust with product engineers.

Requirements

• Experience designing for hardware unboxing or physical + digital product setup (IoT, consumer electronics, medical devices, etc.).
• Experience with caregiving, eldercare, accessibility-focused, or health-adjacent consumer products.
• Prior experience as an early/founding designer and later at a scaled company.

Benefits

• Base salary: $185,000 - $235,000
• Equity
• Health, dental, and vision coverage (U.S.-based employees)
• 401(k)
• Life insurance
• Team offsites

How to apply

Send us your portfolio with at least one case study that shows strategic thinking, ideally one where you navigated real product or organizational complexity. Tell us briefly why designing for this kind of customer, at this kind of stage, is interesting to you.