Role Description
Careem is the everything app for the greater Middle East - rides, food, groceries, payments and more, serving tens of millions of customers across the region. Design here means working at rare scale and complexity: one experience spanning many verticals, and customers whose day we can genuinely simplify.
We’re looking for a Senior Product Designer to own design for a major area of the super app experience - the level where you’re no longer just executing within a team, but shaping the strategy your team executes. You’ll work with design leadership to set the design vision for your area, drive multiple workstreams in parallel, and be a force multiplier whose influence is felt well beyond your own remit. You’ll work AI-natively: using modern tools to move from intent to high-fidelity, testable design faster, while applying the judgment that decides what’s actually good.
What You’ll Do
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Own the Problem, End to End
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Strategic Ownership:
Own design for your feature area from concept to launch - defining, designing and iterating experiences that improve user outcomes and move commercial KPIs.
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Cross-Functional Collaboration:
Drive your product team toward clarity on what you’re building, why, and for whom; operate as a strategic peer to product and engineering leads, proactively identifying and resolving dependencies.
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Craft at Senior Level
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Comprehensive Delivery:
Ship work that is thorough and complete across all interaction details - states, edge cases, dark mode, localisation and RTL considered by default, not on request.
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Systemic Design:
Design holistically within existing systems: work fluently with our design system, know when to use it, extend it, or make the case for an exception.
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Rapid Prototyping:
Prototype fluently and quickly to get the right feedback at the right fidelity - including AI-assisted prototyping to compress the distance between idea and testable artefact.
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Decision Articulation:
Form and articulate design tenets, and use them to make and defend decisions.
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Be Guided by Evidence
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User Validation:
Conduct research to validate your own work; run user interviews for discovery and testing.
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Data-Driven Decisions:
Use data to shape decisions - suggest how your work’s success should be measured, and learn from what ships.
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Market Awareness:
Maintain comprehensive knowledge of industry patterns and emerging AI-product paradigms, and let it deeply inform your work.
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Communicate and Collaborate
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Stakeholder Management:
Present with polish and confidence to any audience, including executives; represent the design organisation in cross-functional and external settings.
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Clear Documentation:
Produce written communication that is compelling and clear - problem framings, decision docs, and crits.
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Autonomy:
Manage stakeholders proficiently and work without close oversight; handle feedback thoroughly and gracefully, knowing when to change direction vs. stay the course.
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Operational Momentum:
Work with appropriate urgency - keep momentum, push projects forward, and flag quality issues beyond your own team.
Qualifications
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5+ years of experience in designing and shipping impactful digital products at scale, including experience leading design for a significant product area in a high-growth, fast-iterating environment; comfortable with ambiguity and rapid change.
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End-to-end expertise in interaction design, visual design, prototyping and design thinking methods - with a proven record of turning complex business problems into a design vision that shipped and moved metrics.
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Fluency with design systems consuming, contributing to and stress-testing them.
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Working fluency with AI in your design process: you use AI tools daily for exploration, prototyping, content and research synthesis, and you can show where they made your work measurably better - and where you overruled them.
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Experience in distilling data and research into design decisions; hands-on with user interviews and evaluative testing.
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Experience in operating as a strategic partner in multi-disciplinary setups - influencing product, engineering and commercial counterparts at lead and director level.
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Excellent written, verbal and presentation skills - you can articulate a problem and a solution to any audience.
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A strong portfolio of mobile-first work with case studies that deep-dive into process, strategic framing and measurable impact - not just polished outcomes.
Bonus Points
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Experience designing for the Middle East market, Arabic/RTL products, or multi-vertical super apps.
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Experience designing AI-powered product experiences (assistants, personalization, generative features).
Benefits
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We offer colleagues the opportunity to drive impact in the region while they learn and grow.
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Work and learn from great minds by joining a community of inspiring colleagues.
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Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
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Explore new opportunities to learn and grow every day.
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Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.
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Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.