[Hiring] Senior Product Designer @Twin Health

Role Description

In this pivotal role, you’ll be a driving force behind the tools that empower our clinical teams to deliver life-changing care. Your absolute top priority will be cultivating deep empathy for our coaches and doctors—understanding their workflows, pain points, and realities on the ground. You will act as a "chaos pilot" in a fast-moving environment, conceptualizing and evolving new approaches to dynamic, AI-powered content and conversational tools.

Twin HQ is in Mountain View, California, but this role is open to remote applicants in the US.

We are seeking a designer whose exceptional visual craft is matched only by their deep, rigorous product design thinking. You are a massive, prolific output generator who brings order to ambiguity. You aren't just designing screens; you are designing holistic, deeply considered systems that balance complex clinical data with intuitive, beautifully crafted workflows.

Responsibilities

• Champion the Clinical User: Make understanding our coaches and doctors your number one priority. Conduct immersive research to uncover unmet needs, and use those insights to design tools that genuinely make their jobs easier and more effective.
• Drive In-Depth Product Thinking: Look beyond isolated features to understand the entire clinical ecosystem. Design holistic, interconnected user journeys that seamlessly bridge desktop/web and mobile touchpoints, anticipating edge cases and systemic impacts before they happen.
• Generate Prolific, High-Craft Output: Produce immaculate user journey maps, wireframes, prototypes, and high-fidelity specs at a massive scale and rapid pace. Speed is essential, but it must never compromise the exquisite quality and precision of your visual and interaction design.
• Act as a "Chaos Pilot": Operate effectively in high-velocity, ambiguous environments. Embrace ruthless prioritization and triage by rapidly identifying critical design debt and operational bottlenecks, solving them with highly polished, foundational design work.
• Influence Without Authority: Drive a cohesive, user-first mindset across product, engineering, and clinical teams. Clearly articulate your design rationale and align disparate groups around a shared vision, even amidst competing priorities.
• Innovate with AI: Leverage modern design techniques and developments in AI/ML (including LLM-augmented experiences) to streamline complex clinical workflows through elegant, intuitive interfaces.
• Other duties as assigned.

Qualifications

• Uncompromising Craft & Experience: 5+ years of UX/product design experience. Your portfolio must be a masterclass in both exceptional visual craft and in-depth product design thinking, showcasing complex problems solved elegantly.
• Domain Expertise: Minimum 2-3 years designing complex user interfaces for healthcare, enterprise, or internal clinical tools. Experience collaborating directly with clinical teams on their workflows is strongly preferred.
• Platform Agility: Deep expertise in web/desktop information architecture, design patterns, and interaction design, coupled with the ability to confidently navigate native mobile design tasks and constraints.
• Technical Literacy: Experience designing AI/ML augmented experiences. LLM prompting experience is a distinct advantage. Ability to communicate clearly with developers regarding technical capabilities and constraints.
• Communication: Strong verbal, written, and visual communication skills. You can pitch a concept, defend a complex product decision, and write the UI copy needed to support your UX.
• Education: Bachelor’s degree in design, user experience, HCI, or a related field.

Requirements

• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

• The compensation range for this position is $160,000 - $165,000 annually.
• A competitive compensation package in line with leading technology companies.
• A remote and accomplished global team.
• Opportunity for equity participation.
• Unlimited vacation with manager approval.
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options.
• 401k retirement savings plan.