[Hiring] Senior Manager, Product Design @Vidyard

Role Description

Vidyard is looking for a Senior Manager, Product Design to lead our Product Design team, reporting to the VP, Product and Design. You will work closely with the Product team to help define the vision and strategy for the suite of Vidyard products. You will champion design-led thinking and serve as a strategic partner in the product development process - ensuring every customer interaction reflects an “it just works” experience while reimagining the ways customers will use Vidyard in the future.

This role is critical in building a world-class design discipline at Vidyard. You’ll work closely with leaders across the business and shape not just our products, but our people and the way we design and build. This is a remote-first role open to candidates located in Canada.

What You’ll Work On

• Craft & Quality
  • Partner with cross-functional teams to deliver intuitive, engaging, and accessible user experiences that meet business objectives.
  • Champion user delight and ease of use as key product differentiators.
  • Continuously push the quality bar for our UX and help evolve our design system.
  • Facilitate design critiques, workshops, and collaboration sessions to foster cross-functional alignment and uplevel skills across the design team.
  • Balance long-term vision with short-term execution, continuously shipping value that ladders up to the product roadmap.
• Product Vision & Strategy
  • Lead generative research to help define the future direction of Vidyard’s product experience.
  • Use insights to drive product strategy and connect design initiatives to business outcomes.
  • Collaborate with Product and Engineering to define the design vision, strategy, and roadmap.
  • Advocate for design thinking and a user-centered approach across the organization.
• Communication & Collaboration
  • Present design work to leadership with thoughtful storytelling that influences and inspires.
  • Facilitate collaboration between design, product, and engineering to prioritize efforts and ensure seamless execution.
  • Advocate for design as a key driver of business success and user satisfaction across the organization.
  • Build strong relationships with Sales, Marketing, and Customer Success to deliver a best-in-class customer experience end to end.
• Leadership & Management
  • Lead, mentor, and develop a high-performing team of Product Designers and a Copywriter/Technical Writer, helping them grow their skills and achieve their career goals.
  • Set clear goals, provide constructive feedback, and create individual development plans for team members.
  • Foster a collaborative, customer-focused culture within the team and across the R&D organization.
  • Help implement and continuously improve team processes including critiques, team rituals, and ways of working.

Qualifications

• 5 - 8+ years of experience in product design, including a combination of leadership and hands-on design work.
• Strong understanding of user-centered design principles, UX research, and design systems.
• Ability to balance leadership responsibilities with hands-on design work in a fast-paced, dynamic environment.
• Expertise in design tools like Figma, including emerging AI-design tooling like Google AI Studio, Claude, Lovable etc.
• A solid understanding of research and testing methods required to develop customer empathy, discover problems, and validate ideas.
• Ability to own the end-to-end design process - from conceptual thinking to high-fidelity prototypes.
• Experience working in a cross-functional squad with Product Managers and Software Developers.
• Experience in a Product-led Growth (PLG) company is an asset.
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, and Customer Experience teams.
• Proven ability to manage, mentor, and grow a multidisciplinary team including designers and writers.
• Comfort leveraging AI tools to enhance team workflows, accelerate design exploration, and improve outcomes - while applying strong creative and strategic judgment.

Our Tech Stack

• Figma
• FigJam
• Claude
• UserTesting
• Slack
• Google Suite

Compensation

• The salary range for this role is: $167k - $184k - $204k CAD in Canada.
• Compensation is guided by market data and structured salary bands that consider skills, experience, performance, and internal equity to ensure fairness and competitiveness across all roles.

Why You’ll Love Working at Vidyard

• Work-life Integration: Remote-first flexibility, unlimited vacation, and the option to work abroad for up to 90 days each year.
• Competitive Benefits: Comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period).
• Wellness & Mental Health: Flexible spending accounts and $1,500 annually for mental health support through Inkblot.
• Parental Leave Top-Up: Enhanced parental leave benefits.
• Growth & Development: $1,500 annual allowance, mentorship, and regular review cycles to support your professional development.
• Purpose & Impact: Paid volunteer hours and Employee Resource Groups to champion inclusion and community.
• Your Workspace, Your Choice: Remote-first with the option to collaborate in our office space in Kitchener, Ontario.