[Hiring] Senior Lead Creative Technologist @Kyndryl

Role Description

A Creative Technologist is a cross-disciplinary person that bridges a design vision and engineering execution, using experimentation to solve problems in new and novel ways. They combine technical expertise with human-centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life.

As a Creative Technologist at Kyndryl Vital, you will lead design initiatives across a variety of complex projects, ensuring that solutions are innovative, intuitive, and aligned with client objectives. You’ll act as both a hands-on expert and a team leader—driving the use of emerging technologies, setting prototyping standards, and overseeing the end-to-end design process from early discovery through user testing and delivery.

You’ll build strong relationships with senior client stakeholders, serving as a trusted advisor on how technologies like agentic AI, IoT, or AR can unlock value and elevate experiences. Internally, you’ll mentor teams across design and engineering—bridging creative vision and technical feasibility while fostering a culture of experimentation and collaboration.

You’ll partner with delivery leads to ensure creative technology workstreams align with timelines and goals, influencing implementation decisions and ensuring the final product reflects the intended experience. By balancing big ideas with practical constraints, you’ll deliver solutions that are both groundbreaking and scalable.

Qualifications

• Human-Centered Design: Expertise in applying human-centered design at a strategic level.
• Cross-disciplinary Collaboration: Lead cross-functional collaboration, facilitating communication between design, engineering, business, and client technical teams.
• Innovation: Portfolio of projects that introduced new technology or novel interactions.
• Rapid Prototyping: Ability to create visual simulations to fully interactive prototypes.
• Human-in-the-Loop Patterns: Design interaction patterns for approvals, escalation, rollbacks, and exception handling.
• Feasibility Analysis: Skill in technical feasibility and risk assessment.
• Storytelling: Craft presentations and narratives that inspire and rally support around a vision.
• AI and Data Ethics: Consider the ethical implications of design decisions involving AI or user data.
• Tooling Standards & Governance (Scale): Establish standards for agent tools and align with AI engineers.
• Experience Integration at Scale: Set front-end integration patterns for agentic workflows.
• Quality at Scale: Define team standards for evaluation and release readiness for agentic experiences.

Requirements

• 8+ years of experience in roles involving creative technology, user experience, or digital innovation.
• Demonstrated depth in one or more industry verticals or technology domains.
• Experience in both enterprise-scale project delivery and design consulting.
• Strong knowledge of enterprise IT and architecture.
• Familiarity with organizational change management or DesignOps.
• Advanced background in data science, AI/ML, or computational design is a plus.
• Collaboration with Open-Source Agent Stacks.

Preferred Education

• Advanced degree in a relevant field (e.g., MDM, MDes, MFA, d.MBA or equivalent MS in HCI, MBA with tech focus, PhD in a design or tech field) is a plus.

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Discretionary annual bonus program based on performance.