[Hiring] Senior Content Designer @Booksy

Role Description

We’re looking for a Senior Content Designer to join our growing design team at an exciting time. As Booksy evolves to become a design-led organisation, you’ll play a key role in shaping both the products we build and how we build them.

• Lead discovery work to deeply understand user and business problems.
• Synthesise research, data, and insights into clear content design opportunities.
• Define and articulate content strategies that align with product and business strategy.
• Partner with product and engineering to shape roadmaps and prioritization.
• Own end-to-end content for complex product areas.
• Synthesize complex technical, legal, or business constraints into simple, human-centric language.
• Prototype ideas to test hypotheses and validate solutions quickly.
• Design and run experiments to inform decision-making and measure impact.
• Work within and contribute to our content documentation and design system.
• Ship work iteratively, measuring impact and refining based on outcomes.
• Collaborate effectively with engineers throughout implementation.
• Advocate for users and content quality in cross-functional discussions.
• Align stakeholders with a clear UX narrative and present content design decisions confidently.
• Help establish content design as a strategic partner across the organisation.
• Share knowledge and raise the bar for design across the team.

Qualifications

• 5+ years of content design experience, with a strong portfolio demonstrating end-to-end work.
• Exceptional craft skills, with the ability to synthesize complex constraints into simple, human-centric language.
• Deep understanding of user-centred design principles and how to apply them in complex product contexts.
• Experience establishing content principles and systems that scale across multiple features.
• Proficiency in Figma, with the ability to contribute to interaction design and prototypes to solve complex UX problems.
• Comfortable leveraging AI tools and emerging technologies to enhance content design process and output.

Requirements

• Comfortable working in ambiguity and defining your own path forward.
• Proactive and self-directed - you identify opportunities and take initiative.
• Strong collaboration skills - you work effectively with diverse teams and build productive relationships.
• Excellent communication - you align stakeholders with clear storytelling and rationale.
• Strategic mindset - you connect content decisions to business outcomes.

Benefits

• The opportunity to be part of something big - the world’s fastest growing beauty marketplace.
• Flexible working hours and opportunity to work remotely within your country.
• Work in a welcoming team which is always ready to help.
• Opportunity to develop in an international environment - we have teams in 6 countries.
• Additional benefits that might differ depending on the location.