[Hiring] Product Design Manager @Sephora

Role Description

Ready for a career glow up? As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio — spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You’ll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. Your leadership will inspire a team of designers and drive the strategic direction of Sephora's digital touchpoints, delivering exceptional and innovative client experiences across our platforms.

What You’ll Do

• Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.
• Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.
• Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.
• Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.
• Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.

Qualifications

• 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.
• Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.
• Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.
• Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.
• Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.
• A bachelor’s degree in design, a related field, or equivalent experience.

Benefits

• The annual base salary range for this position is $160,470.00 - $198,200.00.
• Individuals employed in this position may also be eligible to earn bonuses.
• Caring Community: You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.
• Fulfilling Path: Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
• Meaningful Work: With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support you need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community.
• Health: Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
• Growth: No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.
• Perks: Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.