[Hiring] Product Design Intern @BetterHelp

Role Description

As the Product Design Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You’ll gain hands-on experience in the end-to-end product design process, working closely with designers, a UX writer, data scientists, engineers, and product managers. You’ll be fully integrated into the product development cycle, contributing to meaningful projects that improve mental healthcare access.

What will you do?

• Own a design project from concept to execution, integrating feedback and iterating along the way.
• Design thoughtful UI/UX solutions informed by user research and testing insights.
• Engage in constructive feedback loops, both giving and receiving, to elevate design standards.
• Contribute to UI enhancements and design updates to improve the overall user experience.
• Tackle small, day-to-day design tasks that contribute to ongoing projects and help maintain a seamless user experience.
• Leverage the design system to ensure consistency and scalability across solutions.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round".
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Qualifications

• Proficient in Figma for UI/UX design, prototyping, and collaboration.
• Strong visual design skills, with an eye for layout, typography, and hierarchy.
• Collaborative mindset, able to work effectively with designers, product managers, and engineers.
• Passion for product thinking, with a user-centered approach to problem-solving.
• Comfortable working within constraints, iterating based on feedback and balancing user needs with business goals.
• Ability to give and receive constructive feedback to improve design outcomes.
• Experience from a bootcamp, design course, or relevant college coursework.
• Strong communication skills, able to articulate design decisions clearly.
• Curious and eager to learn, with a proactive approach to tackling challenges.
• One or more portfolio projects showcasing your design process and final work, highlighting problem-solving and iteration.

Benefits

• The chance to build something that changes lives – and that people love.
• An awesome community of co-workers.
• Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding.
• Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth.
• Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.
• The hourly rate for this position is $25 - $30 per hour.