[Hiring] Principal Product Designer @Zocdoc

Role Description

As a Principal Product Designer at Zocdoc, you will play a critical role in shaping the future of how patients discover care and how providers and practices deliver it, operating across product areas with a holistic, ecosystem-level perspective. You will define and drive design direction across large, complex, and highly ambiguous spaces, influencing not just solutions but product strategy and experience architecture. This role requires deep systems thinking across our multi-sided platform, ensuring that experiences are cohesive, scalable, and aligned across marketplace and provider surfaces.

Your work will have a direct and lasting impact on millions of patients and providers, shaping both the near-term product experience and the long-term trajectory of healthcare technology at Zocdoc.

Qualifications

• Driven to solve high-impact, ambiguous problems that span multiple user groups and product areas
• Motivated by shaping not just products, but the systems, patterns, and strategies behind them
• Energized by operating at both strategic and execution levels, connecting vision to shipped outcomes
• Deeply curious about how AI is transforming product development and excited to help define what comes next
• Comfortable leading through influence, aligning teams, and driving clarity across complex, cross-functional environments

Requirements

• Defining and leading design direction across complex, multi-team product areas, identifying high-leverage opportunities and guiding teams toward impactful solutions
• Partnering with product, engineering, data, and leadership to shape strategy, influence roadmaps, and drive alignment across ambiguous spaces
• Designing and overseeing cohesive, end-to-end experiences across systems, ensuring scalability and consistency across marketplace and provider and practice products
• Establishing and evolving design systems, frameworks, and patterns that enable high-quality, extensible solutions across teams
• Elevating the quality bar through hands-on work, critique, and mentorship while connecting execution to a broader product and experience vision
• Driving efficient delivery of high-impact work, guiding tradeoffs between speed, fidelity, and long-term scalability
• Leading the integration of AI-native workflows, using emerging tools to accelerate concept-to-production cycles and define new ways of working

Benefits

• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement