[Hiring] Manager, Experience Design @NextGen Federal Systems

Role Description

The Product Design manager is responsible for the creation and execution of a vision for the user experience leading teams of product designers. They find elegant yet practical solutions to design and workflow challenges.

• Use design thinking methodology and service design strategy to increase product teams' understanding of the factors that influence behavior and drive engagement.
• Bring passion, empathy, and expertise to every engagement; drives innovation through discovery, design, and optimization of factors that increase efficiency and satisfaction for end users.
• Responsible for putting together key design personnel to form a team.
• Ensure that key individuals are highly engaged in design department activities and develop professional individual as well as team development goals and plans.
• Delegate responsibilities appropriately to the design team while maintaining ultimate liability and accountability for execution.
• Mentor, encourage, foster, and support intelligent innovation and risk-taking to create and deliver business models that improve consumer interaction and experience with the product.
• Work with product & engineering during the development process, focusing on design consistency and ensuring the integrity of features and functionality.
• Define and evolve the product design team's process.
• Lead internal reviews for features and interaction design, art direction, and other UX/UI responsibilities.
• Present concepts and ideas to senior leaders throughout the company.
• Design a roadmap for multi-channel experiences for developers, consumers, and internal users.
• Lead a team of UI designers/artists to deliver a world-class user interface, contributing leadership and outstanding individual work.
• Perform other duties that support the overall objective of the position.

Qualifications

• Bachelor's degree in Business.
• Solid foundation of enterprise-level software development.
• Process/Project management experience at a leadership level.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 7+ years of Project Management, at least 3 of which is at the leadership level.
• 5+ years of Resource Management, at least 3 of which has included management of managers.
• 7+ years of department-level management.
• Operating knowledge of current best-in-class SW design toolsets (Mural, Figma, Sketch, Userzoom, etc.).
• Department-level experience in financial planning and budgeting.
• Enterprise-level software development experience including design phase gates throughout the product lifecycle.

Knowledge, Skills & Abilities

• Passion for Good Design; an ambassador for user research and Design Thinking methodology.
• Excellent Communicator; able to communicate in all directions, including up to the executive team.
• A process addict; believes in solving problems with proper project management.
• Financial Acumen; able to prepare, communicate, and implement project and department-level budgets.
• Leadership/Mentor; seeks opportunities to provide leadership and mentoring for team members and peers.

Company Description

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.