[Hiring] Lead Product Designer @Salesforce

Role Description

Design at Qualified is small and intentional. There's no design systems team or research ops function, just close access to the product, fast feedback loops, and problems that rarely have obvious solutions.

Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing, trust it when it's right, catch it when it's wrong, and shape it toward what they actually need. That takes judgment more than process.

We’re building Piper, an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent. You will work on two of its most interesting surfaces:

• The AI brain: how Piper understands a lead, forms a plan, and explains its reasoning.
• Conversational presence: the live chat and video experience where the AI is the rep.

The design patterns for autonomous agents in enterprise sales are still being figured out. You'll be part of that.

How you work:

• Taste over process. Prototypes over presentations.
• Speed is a quality, judgment is the craft.
• You think of yourself as a creative director of AI collaborators, not a solo craftsperson.
• You prototype in code or with AI tools, not just Figma.
• You're faster with agents than most designers are without them.
• You ship design decisions, not just document them.

Qualifications

• 6+ years of product design, with at least 2 years on AI or conversational experiences.
• You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly.
• Fluent in AI tooling as a core part of how you work, not an experiment.
• Strong visual and interaction craft. You have taste.
• Comfortable without a detailed brief. You define the problem alongside the solution.
• Works directly with eng and ML. No handoff culture here.

Requirements

• Nice to have: Voice, video, or real-time communication design background.
• Familiarity with enterprise sales or CRM workflows.
• Experience designing multi-step autonomous workflows.

Benefits

• The design patterns for AI agents in enterprise sales are still being established.
• Ownership here is genuine. You'll work directly with leadership, influence product direction, and own your work from problem definition through ship.
• The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet.
• It is important that the team remains nimble and autonomous to keep innovation moving.