[Hiring] Lead Product Designer @FutureFit AI

Role Description

We're seeking a Lead Product Designer to own the look, feel, and interaction coherence of the entire FutureFit AI platform across job seeker, staff, employer, and agency-admin surfaces — and to lead the design of our largest, most complex feature initiatives end to end.

FutureFit AI is the connective tissue between workers, training, and employers. That thesis only holds if the product feels like one coherent, trustworthy system to four very different audiences using it for very different reasons:

• A job seeker navigating a career change
• A career counsellor managing a caseload
• An employer posting roles and searching for candidates
• A state agency or intermediary administrator overseeing the whole program

Today the platform spans many surfaces, personas, and tenants, and it's growing fast — our flagship Massachusetts deployment is replacing the state's primary workforce platform.

Without a single owner of craft and coherence, complexity compounds into accidental inconsistency and rework. You are the person who holds the experience standard for the whole product and personally designs the hardest, highest-stakes features. In your first six months, success looks like:

• A documented, adopted design foundation in use across surfaces
• A significant visual facelift of the Talent Portal shipped as a visible proof point
• Design leadership on at least one large, complex initiative through ship
• Accessibility conformance the team builds toward by default rather than something QA catches late

Qualifications

• Deep product design craft across complex, multi-persona B2B/B2G or enterprise SaaS — not just consumer or marketing surfaces
• Demonstrated ownership of a design system at meaningful scale
• Fluency in accessible design and a track record of meeting WCAG 2.2 AA / Section 508 (or equivalent) in production
• Range from systems-level thinking down to pixel-level polish, with strong IA and interaction-design fundamentals
• Experience designing for AI-mediated or recommendation-driven experiences
• Ability to run your own user research and synthesize it into design decisions
• Comfort prioritizing where design depth matters across a wide surface

Requirements

• Own the platform's visual language and design system — components, patterns, tokens, layout, typography, and motion
• Treat accessibility as a first-class design constraint
• Build a shared foundation every surface can draw from, while allowing deliberate divergence
• Lead end-to-end design of new product areas, major launches, and complex reworks
• Design AI-mediated experiences, multi-step workflows, data-dense admin surfaces, and government-process flows
• Run research directly with users and customers
• Own the design quality gate in our product development lifecycle
• Mentor and raise the design fluency of PMs, engineers, and any future designers

Benefits

• Base salary band for this role is USD $125,000 to $160,000 for candidates based in the US
• Base salary band for this role is CAD $115,000 to $155,000 for candidates based in Canada
• Remote-first company with compensation benchmarked to the national market
• Opportunities for growth through the band as you grow in the role

Company Description

At FutureFit AI, our core mission is to help more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Our work helps resolve the growing issue of economic inequality, ensuring that no one is left behind in the future of work.

• Team: 30-50 across US and Canada (hubs in NYC and Toronto)
• Customers: Workforce development agencies and intermediaries, government agencies, employers
• Industry: SaaS/AI technology
• Funding: Bootstrapped 0-1, then raised funding led by JP Morgan
• Structure: Growth, Customer Success, Product, Engineering, Data, People & Culture, Finance & Operations