[Hiring] Interaction Designer/User Researcher/Usability Tester @ASRC Federal

Role Description

ASRC NetCentric is seeking an Interaction Designer/User Researcher/Usability Tester to support a DHS program.

Work location: Remote

Clearance: Public Trust – ability to successfully complete a government issued background investigation

The Interaction Designer/User Researcher/Usability Tester conducts user research, persona development, IA/interaction design, and usability testing to improve UX and adoption; collaborates with designers/developers; ensures DHS branding and accessibility. They are responsible for:

• Conducting stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing.
• Designing and specifying user interfaces and information architecture.
• Leading participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
• Producing user requirements specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.
• Effectively communicating research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually.
• Planning and facilitating collaborative critiques and analysis & synthesis working sessions.
• Working closely with visual designers and development teams to ensure that customer goals are met and design specifications are delivered upon.
• Designing and developing primarily internet/web pages and applications.
• Developing proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consist of web pages with graphics, icons, and color schemes that are visually appealing.
• Researching user needs as well as potential system enhancements.
• Planning, recruiting, and facilitating the usability testing of a system.
• Analyzing and synthesizing the results of usability testing in order to provide recommendations for change to a system.
• Creating artifacts such as Usability Testing Plan, Testing Scripts, and Usability Testing Report.

Qualifications

• Bachelor's degree in a related field.
• Minimum of three (3) years of combined experience in Interaction design, user research, and usability testing.
• US Citizen and ability to successfully complete a government issued background investigation.
• Ability to obtain a Public Trust. Prior Public Trust or Security Clearance, preferred.
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans.

Benefits

• Competitive pay and benefits packages.
• Health care, dental, vision, life insurance.
• 401(k).
• Education assistance.
• Paid time off including PTO, holidays, and any other paid leave required by law.

Company Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™.