[Hiring] Head of UX/UI - SaaS Startup @ScaleUp

Role Description

Our client is looking for a Head of UX/UI to own the end-to-end product design experience across their platform.

• Reporting directly to the CTO, you'll lead the existing design team while remaining highly hands-on in the craft.
• This is a leadership role for someone who enjoys mentoring designers, shaping design strategy, and still spending a significant portion of their time designing in Figma.
• You'll define the UX/UI vision across a complex B2B SaaS platform serving multiple user types, establish design standards, improve processes, and work closely with Product and Engineering to build intuitive, scalable user experiences.

What You'll Do:

• Lead, mentor, and grow the existing UX/UI design team.
• Establish high standards for design quality, processes, and delivery.
• Run design critiques and provide actionable feedback to elevate the team.
• Own the end-to-end design process, from discovery to engineering handoff.
• Collaborate closely with Product and Engineering to shape product strategy.
• Design complex product experiences yourself—this is not a purely managerial role.
• Own UX/UI execution across the platform, from wireframes to high-fidelity designs.
• Build and evolve a scalable design system in Figma.
• Lead user research and usability testing to inform design decisions.
• Identify friction points and proactively improve the overall product experience.
• Track design impact through product adoption, engagement, and user experience metrics.

Qualifications

• 6+ years of UX/UI design experience in B2B SaaS.
• At least 2 years leading a design team in a fast-paced startup or small-company environment.
• Proven ability to both lead designers and remain an active individual contributor.
• Strong portfolio showcasing end-to-end product design for complex SaaS products.
• Expert-level proficiency in Figma, including design systems, components, prototyping, and developer handoff.
• Experience designing products with multiple user personas or complex workflows.
• Strong background in user research, usability testing, and data-informed design decisions.
• Comfortable measuring UX success through adoption, engagement, and usability metrics.
• Excellent collaboration and communication skills across cross-functional teams.
• Exceptional written and spoken English.

Benefits

• Own the UX/UI function at a profitable, high-growth SaaS company.
• Lead an established design team while staying deeply involved in product design.
• Build products with meaningful complexity and real business impact.
• Work directly with founders and executive leadership on strategic product decisions.
• Help shape the design culture, processes, and future growth of the team.
• Join a fast-moving company with strong market traction, enterprise customers, and ambitious growth plans.
• Be part of a culture that values ownership, speed, collaboration, and craftsmanship.