[Hiring] Head of Product Design @Lightspeed Commerce

Role Description

Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience.

• Build, mentor, and inspire a world-class team of product designers.
• Foster a culture of innovation, collaboration, and user-centricity.
• Shape the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In-store Selling, and Online channels.
• Set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery.

What you’ll be doing:

• Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC.
• Define and champion the overall design vision and strategy for Lightspeed Retail products.
• Foster an environment where designers can collaborate effectively in autonomous product teams.
• Oversee the end-to-end design process, ensuring an exceptional user experience.
• Serve as an equal partner to senior leaders in Product and Engineering.
• Instill and amplify a culture of innovation within the Design team and across the organization.
• Facilitate healthy contribution to the Design System.
• Advocate for and drive user research initiatives.
• Develop strong, trusted relationships across the entire organization.

Qualifications

• At least # years of practical, in-house product and/or consumer-facing UX/UI and visual design experience.
• A minimum of # years in a people management role on a Design team.
• Enterprise advocacy and influence, especially within technology-driven sectors.
• Passion for mentoring executives, product managers, and engineers.
• Deep understanding of human behavior and needs.
• A tenured, forward-thinking perspective on technology, product development, and design practices.
• Demonstrated experience with service design practices.
• Outstanding communication and data visualization skills.
• Expert proficiency in Figma and a strong understanding of Storybook.
• A strong portfolio demonstrating exceptional UX/UI design skills.
• Bachelor's degree in Design, Human-Computer Interaction, or a related field; Master's degree preferred.

Benefits

• A flexible work environment that empowers you to do your best work.
• A culture that celebrates performance.
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
• Career-defining opportunities.
• Flexible paid time off and remote work policies.
• Equity options, because this is your company too.
• Contributions to your pension plan.
• Training opportunities to grow your skills and career.
• Health and wellness credit.
• Time off to volunteer and give back to your community.
• Interest groups, employee-led networks, social committees, and sponsored sports teams.
• Computer purchase program to get your personal Macbook.
• Enhanced parental leave to support growing families.