Role Description
Weβre hiring a Graphic & Technical Designer to own merch design from first sketch to production-ready files, supporting merch on site, at retail, on TikTok Shop, and at events. This role covers both sides of the discipline: creative concepting and the unglamorous details β Pantone matching, tech packs, and sample review β with equal care.
Youβll work closely with the Brand Merchandise & Production Manager to bring merch collections to life across various categories.
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Graphic Design
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Concept and design merch across categories including apparel, drinkware, bags, stickers, keychains, packaging inserts, and event swag.
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Adapt brand identity, illustration, and typography to each productβs size, material, and print method.
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Build seasonal, launch, and event-specific merch collections that stay cohesive with the brand across site, retail, TikTok Shop, influencer, and experiential touchpoints.
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Create mockups and renderings for internal review and stakeholder approval.
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Technical Design
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Produce tech packs with construction details, placements, measurements, colorways, trims, and labels.
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Prepare production-ready artwork: vector separations, Pantone and thread color callouts, embroidery and screen-print files, die lines, and bleed.
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Specify materials, fabrics, and decoration methods (screen print, embroidery, DTG, woven labels, enamel, debossing, and more).
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Review vendor samples and proofs against specs, and provide clear revision notes.
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Create and maintain the DTO for each merch order, documenting vendor pricing and artwork release so approvals are clear before production begins.
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Production & Collaboration
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Work alongside the Merch Manager on production, and with vendors and factories to confirm feasibility, minimums, and timelines.
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Collaborate with the Merch Manager, Marketing, and Operations on budgets, quantities, and delivery deadlines.
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Maintain an organized library of merch files, specs, and approved vendor information.
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Flag cost, quality, or timeline risks early and propose alternatives.
Qualifications
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3+ years designing physical merchandise or consumer products, in-house or at an agency.
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Expert-level Adobe Illustrator and Photoshop; strong across the full Adobe Creative Suite (InDesign and more).
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Comfortable creating 3D mockups to present and refine merch designs before production.
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Experience with 3D rendering tools such as Blender, Adobe Dimension, CLO 3D, SketchUp, Keyshot, or Rhino.
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Hands-on experience building tech packs and production-ready files for apparel and/or hard goods.
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Strong grasp of print and decoration methods, color management, and file prep for each.
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Solid typography, layout, and illustration skills with a clear eye for brand consistency.
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Comfortable communicating with vendors and factories and reviewing physical samples.
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Strong organization: able to manage several projects and deadlines simultaneously.
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Familiarity with Figma and Asana for design collaboration and project tracking.
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Clear written and visual communication when giving feedback and documenting specs.
Requirements
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Graphic design for merch: Concepts and executes across product categories with a strong eye for brand consistency, typography, and illustration.
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Technical design & file prep: Builds production-ready files correctly the first time β vector separations, Pantone callouts, embroidery files, die lines.
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Tech pack development: Produces complete tech packs with construction details, placements, measurements, colorways, and trims that leave no room for interpretation.
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3D rendering & mockup: Creates realistic mockups that let stakeholders approve designs with confidence before production begins.
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Sample & proof review: Catches spec deviations in physical samples and proofs and gives revision notes that get fixed on the next round.
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Cross-functional collaboration: Works effectively with the Merch Manager, Marketing, and Operations β and communicates clearly with vendors and factories.
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Risk flagging: Identifies cost, quality, or timeline risks early and comes with a proposed alternative, not just a problem.
Benefits
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Competitive compensation aligned with experience and market benchmarks.
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Comprehensive benefits package.
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Paid time off and company-observed holidays.
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Opportunities for professional growth and development.
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A collaborative, inclusive, and supportive work environment.
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Access to tools, resources, and training to support success in the role.